Subway

"Yesterday, I went to a Subway (which I never do). I purchased the California turkey club sub. I had never had one, I RARELY eat meat, but it sounded good. The one thing that sparked my attention was the avocado, so that made it a done deal. The sandwich was good, but you could tell the bread was over baked, so when they toasted it, it made the bread so hard you could literally not bite through it. So I just ripped the hard creator of which left little bread. Anyway... today I had a meeting, and upon leaving, I glanced over and low and behold there was a Subway. This Location. I immediately thought of how good that sandwich would have been yesterday if the bread had been right. As fast as my feet could get me there, I walked in, and I ordered. Now mind you, there are 20 sandwhiches to choose from. Only 3 out of the twenty contain avocado. The young man who greeted me (if you could call that a greeting) took my order and commenced to make my sandwich. I told him I would like it to be made just as it is. He made the whole sandwich and then proceeded to tell me they had no avocado. Of course, I got pissy due to the fact that this condiment was one of the main factors that I ordered this particular item. Why would you not check to see if you have a condiment that only goes on 3 of your sandwhiches??? Baffling. I wasn't going to make him throw it away, so I left my sandwich there and went next door to the store and got the avocado myself, came back and proceeded to finish making it as stated on the board. Overall, the sandwich was great. The service stinks. No protocols are being followed here. One guy has extremely long dreads. No hair net, so as he is leaning to make sandwhiches, his hair is literally flopping all above all the food. There are no name tags on either of the young men that work there. The fresh juice bar, which is another reason I went in, was anything but fresh. The strawberry lemonade was gross, and the inside of the machine was dirty. The mango drink was old and watered down. The store itself, especially the floor, is dirty. I do not do franchise or chain restaurants, and this is a prime example of why. There is no consistency. You try and try in hopes one of them, just one will become your "go to" when you get in the mood for something different. This will not be a location for me. I doubt any of them will be."

"The staff was very nice and attentive greeted me very well at the door, knowing that I’m Handicap they assisted me with my order with great precision. They accommodated me with everything that I needed. I truly appreciate the staff that is here young African-American gentleman Represented this establishment very well I will always choose this location because of his generosity"

"One person working @ 11 making app orders moving like a snail No other customers in store other than me. No Hello, No I’ll be with you in a minute, Pathetic period. Walk in customers should always be the priority PERIOD"

"I always order online here but they cant seem to read special instructions. This is like the 3rd time I have requested under special instructions for my sandwich to be cut in 3-4 pieces…last time it was cut in half, this time, it’s not even cut. It saves everyone time if you read. I have tried contacting the store and support to no avail. So they leave me no choice but to tell the world my nuisance. Two stars because they are friendly."

"Terrible customer service the chick took 15 minutes to make 3 sandwich and couldn’t listen at all and only put half the meat on my sandwich got the Italian b.m.t four slices of the hard salami 4 slices of pepperoni and only 2 slices of turkey for a foot long. When it’s supposed to be 6 total for the salami and pepperoni and 4 slices of turkey"