Auburn University Credit Union

"Mrs. Janice Finley is awesome. She has been my loan officer for years. Her professionalism and customer service is outstanding and given with a bright welcoming smile. I LOVE her!!!"

"Shane Smith has consistently demonstrated exceptional service at Auburn University Credit Union. The atmosphere at this institution goes beyond the typical banking experience, creating a sense of family rather than the impersonal feel of a traditional ‘big banks.’ Shane’s extensive knowledge in everyday banking needs and expertise in handling loans, financing etc., has been invaluable. Shane takes the time to explain the process, which you do not get these days anymore. Joining the AUCU family has been a decision I wish I had made sooner, and my interactions with Shane have consistently been a pleasure. I would recommend this bank to anyone. They are the Chick-Fil-A version of banking when it comes to their service!"

"I have been a loyal member of the Auburn University Credit Union for 9 years. AUCU renders all of my financial needs. The Mobile Banking app makes life much easier for members to balance busy work life. However, if there’s a need to contact the Main Branch for financial inquiries, Mrs. Janice Finley is my go to advisor. Mrs. Finley has an impeccable work ethic and she exudes the highest level of kindness, as well as, stellar professionalism. Moreover, she was an exemplary Branch Manager. During the time that I worked under her leadership, I’d often joke with her by saying that she has the “patience of Job.” We all know that banking can/will cause high levels of stress especially when learning how to navigate the job requirements. Mrs. Finley never made me feel bad when learning the technical aspects of the job or making a mistake. If I landed in one of these spaces, she equipped me with the knowledge so that I wouldn’t make the same mistake twice. That. Is. A. Gift., and I am forever indebted to the resilience of Mrs. Janice Finley; she is the gem of AUCU. Warm best, Janie"

"Shane Smith was our loan officer and he did a fantastic job. He is very knowledgeable and took the time to help us decide what would work best for us. We would definitely come to him again!"

"Auburn University Credit Union has been the best bank I’ve worked with. The staff is AWESOME!! Especially Ms. Janice Finley who has helped me with several loans in the loan department. Her knowledge, experience, and incredible member service and care has kept me at this bank for over 20 years. I recommend her for all your banking needs."