Pro Sport Suzuki Polaris

"One star because that's the lowest option. Took my son's 4-wheeler there to get a rear-end put in. No communication after a month. Called and they said " it's ready" Picked it up on a late Friday evening. Son rode it for 30 minutes in the yard and the rear-end stops working again. Took it back the very next morning. Was told "We stand behind our work, we'll make it right" another month later without hearing anything I call and they accused me of taking it home and trading the new parts for old ones!! Why would I pay them 1,000$ for 200$ worth of parts ?!? Long story short, they said if I gave them another $200 for the parts, they'd "fix" it again, but wouldn't warranty their work . I should have took it to court but the lawyers fee would have been more than the bill. I guess I bought a life lesson. They are thieves and/or incompetent. Probably both. Do yourself a favor and never pull in their lot... And on top of it all, very arrogant. BTW. They never once contacted me and touched base (even when it was so called "ready") I've never had a worse business experience"

"Pro Sport Radford was recommended to me by a very close friend and I’m so glad I asked around for the right shop to work on my bikes. My experience was nothing but professional, courteous, as well as great customer service! When I first called Pro Sport I had already contacted 2 other shops in the area, but those companies were not interested in customers service, or even acting like they wanted the work at all… Ryan on the other hand asked me questions, worked with me on the price, he was also professional and courteous. Pro Sport Radford has become my first choice to call when my bikes need repairs, upgrades or serviced!! Thanks again Pro Sport!"

"Both Ryan and Seth are awesome! I've used these guys for 4 years now getting my quads ready for hunting season. These guys never disappoint and always get me taken care of. Thank you Pro Sports!"

"My wife ordered a tire for my Goldwing trike 6 day’s ago. The tire came in today, so I went to pick it up, my wife had already paid over the phone. I was also picking up parts for Radford Universal Car Care. I received the tire from the young man taking care of me, and I said this is the wrong tire. At this time the owner came out of the office and said it was what my wife had ordered, I explained that it did not say that it was a trike tire. The owner got very ugly with me, told me that he did not want any more business from Radford Universal Car Care, and that they were aggravating to deal with. I was told to get my tire and get out, don’t come back, and don’t ever call again. Then he came to the door as I left, screaming at me that Avon don’t make a trike tire anymore, and that he could prove it to me. Well I know better, and will order from someone else. The sad part is that I was trying to support the local business but guess that’s the thanks I get for trying to do the right thing."

"I dropped a 4 wheeler off to get a simple service done and a new wheel. I was told they ordered a tire to put on, 2 weeks later I had to call in and they still didn't do the service and the tire was still being ordered. Then said they had a set of 4 tires they would give me a good deal on. Two weeks later I had to call again to find out nothing was still done to my machine. I needed it the next day, So they just did a half ass fix and put a tub in the tire instead of replacing the wheel like they said they would. They also sold us a ramp that we used once to find out it was way to steep and unsafe to use. They wouldn't take the ramps back. I am disappointed with the customer service and ability to fix thing correctly as well as giving knowledgeable advice on products they sell. Do not buy or get your machines serviced from here!"