Kroger Pharmacy

"Absolutely horrible staff who are extremely rude and straight up lie to customers. Don't go here unless you like being yelled at by team members with nasty attitudes and to be promised your medication would be filled (3 days ago) only to be told that it's on backorder the day they "assured" me it would be ready. They couldn't tell me that when I called 3 days ago??? When I called to check on the status, an extremely rude person answered the phone and was very short, rude, and extremely nasty with me for questioning why their staff lied to me about availability. Once again, Kroger has left me without anti-epileptic medication for an unknown amount of time."

"Lilly, the pharmacist I recall is great. Remembers my by name!! We connected over my t1 diagnosis and my story & our children and family. Welll, long story short her new staff is young, inexperienced, and unprofessional. I just want the old staff back. Cameron (white guy with blond hair & quite sweet disposition), Brenda (black lady from the islands, I think her name is Brenda) & Lilly the pharmacist. (little sweet East Asian who always is personable and makes me smile)"

"So I called asking about where I could cash a postal money order. The girl Dominique who answered the phone was very short with me. I'm new to the area and many times when I call and ask questions the people are really nice, but she acted as if I was bothering her and just came off rude. Very disappointing..."

"This Pharmacy crew is amazing. Always patient and go above and beyond to help us. I can't say enough good things about Cameron, Mathew and Nick! Always helpful and knowledgeable. And Kroger's prices are significantly cheaper than any other pharmacy. And we have tried them all. The only thing that could make this better would be to have a mail order pharmacy program."

"I am giving this pharmacy 2 stars solely because of the Pharmacist. I went in today to pick up presecriptions and was told it would take 2 hours to fill. 2 hours later, I am told another 40 minutes. This is unacceptable. Cameron, the pharmacy tech was very nice and polite, when he asked the pharmacist (petite asian or hispanic women, very black hair, ear length) how long it would take she told him at least 2 hours 9with an attitude), but said it as if I was not standing there. She is SO dam not customer friendly or helpful and did not even try to make an effort to be. This is actually the second time I have been told my prescriptions were going to be ready at a certain time or called and was told it IS ready, but were not. I must say I have never experienced this anywhere or at another Kroger. Very bad customer service from this pharmacist."