Walgreens

"The pharmacy workers are ALWAYS rude. Always behind. I understand there will be days that you get behind. But this is an every day thing. Medicine will be called in one day and you go in days later for it still not to be filled. All while still having to wait forever for them to fill it because they are “so behind.” Worse pharmacy ever. And it doesn’t help when you can’t switch your pharmacies or I would. At this point I have been coming here for years and it’s the same situation over and over again. Everyone complains while waiting. It’s absolutely ridiculous. You would think someone from cooperate would have stepped in by now."

"Appointments for the pharmacy should not be offered if you won't be seen for an hour or more after the appointment. The pharmacist moved the syringe sideways after inserting a vaccine and left a bruise that is still there after a month. Gloves were left on handling public touch spaces such as door handles and then not changed to vaccinate other patients."

"Always a hassle to get your prescriptions at this location. Even if they're called in or sent electronically, you have to call and verify they will fill them. Most of the time you get the "we're busy" or "we're understaffed" excuse and they will fill your scripts 3 to 4 hours later. Lately they claim a lot of computer outages. This place is awful. GO TO CVS"

"Absolutely terrible customer service and turn around time for filling scripts. First, I’m not sure the pharmacy tech’s name (short blonde hair, glasses), but she was so rude to both my mom and myself on 2 separate occasions, one of which being today. Second, trying to get a script filled post-surgery so that you can have pain medicine is an absolute disaster. Saying “give me an hour” when called to make sure the script was ready before making the trip and going TWO AND A HALF hours later only for it to still not be ready is uncalled for. 2 times for unprofessionalism is two times too many in my opinion, so I’ll definitely be taking my prescriptions to a local family-owned pharmacy, where I’m talked to like a decent human and where my health and time are respected."

"The need to go to the Flatwoods Kentucky store is for a custom card maker they don't have at my Walgreens. The very helpful man in the photo dept went beyond great customer service to assist me. However when I asked the store manager to help he was very dismissive and repeatedly deferred to the clerk and was not responsive .But gave very good service to regular customers. The rest is easy when a customer has a problem and you stop take care of them they will be a customer for life."