Bugsys Italian Cuisine Oakwood Square

"The food was great. I highly suggest that the servers are told to tell guests that salads cost extra. When I order an entree and the server says "what kind of dressing would you like with your salad?" That makes it sound like the salad comes with the entree. This is exactly what our server did, and to our surprise we were charged for these salads. The menu notes an extra charge for a salad, but that was not how the server made it seem. The salad that costs more money was simple, and honestly, I wouldn't have ordered it if I had known it cost more. And if I had wanted a salad, I would have paid the extra for it. I have worked in the service industry, the servers are doing it to raise the amount of the bill, expecting a higher tip, but it's wrong and deceitful. We also ordered an appetizer, and our child's meal arrived about 10 minutes before the appetizer did. As I first stated, the food was phenomenal. The serving staff needs some training and lessons on appropriate up selling techniques."

"My husband and I went to Bugsy's for dinner last night and everything was fantastic. The food came out quick and everything tasted delicious. Not to mention the amazing service we had! Our server was Sophie and she was very attentive and friendly. The young lady behind the bar was also very great!"

"Our server was great, no complaints about her at all. The food started out good. The fresh bread was good. The side salad with the house Italian was very good. We also got the breadstick sampler as an appetizer and the sauces were tasty. However the meals we got were awful. My daughter had bbq wings and the meat tasted dirty, no other way to put it. She ate one and didn’t touch the rest. I had the bugsys pasta and it was terrible. The chicken was gross and the sauce was under seasoned. My other daughter had the red pesto tortellini and it was just ok. She pretty much just picked at it and left the rest to be thrown away. Her chicken also just didn’t taste right. My husband got the gnocchi special and the sauce was awful he also hardly touched his food. I don’t understand because the three sauces served with the breadstick sampler were great and well seasoned but everything on our pasta dishes was absolutely awful. We spent $72 for 4 people before tip was left and all hardly ate and very underwhelmed by the whole experience. Can assure this is the first and last time we will ever get food there. For the money just go to the Oakwood bistro a few doors down, their food is fantastic. Honestly just sitting here sick to my stomach over what I just ate. Don’t do it."

"Very very good! Lasagna was excellent & our calamari was delicious, excellent server & chef!"

"Incredible Incredible Incredible food! First time here, will not be my last. You're cuisine is if I'm being honest, the best Italian food I've ever had. The waitstaff was perfect. The food presentation was perfect. The taste....perfect! When I want Italian food, this shall be from this day forward the only place that I will go. Thank you for taking care of myself and my family."