Lowe's Home Improvement

"I have been checking out window replacement on YouTube and thought I would do one at a time so went to the Fayetteville store a little after noon today. After looking at windows for awhile finally a young sales associate walks by and I asked if anyone was working windows today. He mumbled something walked away but came back a few minutes later. I just wanted to ask a couple of questions and he looked unenthusiastic but I ask how long the turnaround if I ordered a window. He said 2 weeks minimum and something about how many I order. Maybe it being Sunday or something but he gave me a bad feeling. I need 18 windows but not from here. I am done with this store or anyone who treats customers like they are a pain."

"Very rude guy in their appliance section. His names starts with a Z and he’s a total jerk! Acts real disrespectful, rude and makes it clear that actual paying customers bother him. The jerk works in that department so you would think he would actually make time to answer questions without the tons of sarcasm! I would avoid this ghetto location at all costs! Management is lackluster too. Probably explains the lack of training from the jerk on the clock!"

"This store has no business in Fayetteville. It’s has a bunch on unprofessional young kids working for them that lack customer services. I went in on 12/23 to place a rather large order. It started with ordering customize color paints, while asking the associate to help me which he did and in the process of helping me chose colors when his former associate walked in. He looked at me, gave me back my swatches and stated hold these i be right back my former coworker is here and I need to go say hi to her. He left me standing in the middle of the aisle with the material while he went and had a conversation with her fire about 15 minutes. After my paint was mixed, we went to the customer service to check out. While checking out a young lady who remained watching Tic Tok on her phone gave me very little attention as she was distracted by her phone. I had to order idea online to be delivered to the store for pick which was placed. it wasn’t until a few days later i noticed I haven’t received any notification such as tracking inform for my site to store order. After researching the order was placed under the under number. Impossible when she repeatedly asked me for it and had me write it down. So it was possible when she was so distracted by her phone. Still after calling this store being past around from associate to associate 5 x someone was finally was able to answer the phone and look up my order. Still was given the incorrect information about the status of my order after a week of ordering and was told it would ready for pick up Dec 30th. MGR assured me it would be ready for p/u 1/1. Called to confirm 12/31 pick transferred 4 times bc they didn’t see my order under the phone or order #, The Mgr was able to find is and confirm the Vendor cut the PO and the items should be there 1/6. That’s a big jump from was said to me when I first placed the order on 12/23…… This was a sad frustrating experience with this store… Went to Home Depot and received a totally different experience……."

"I always find something at this store. I frequent the garden center for their discounted plants. It make me feel like a kid in a candy store. Staff is very personable"

"Nice store had great selection of Halloween items."