Andy's Pool Service

"We recently had our 35 year old pool renovated by Andy's Pool Service. Definitely one of the best experiences I've ever had. Graham patiently helped us pick out our surface and tile, being available to show us a number of the pools they had done. He and Richard correctly diagnosed and solved the water leaking problem we had been having. They then turned the work of performing the renovation over to Doug and his crew. I was amazed. 4 guys appeared first thing in the morning and worked diligently until dark each day until the job was done. Doug then made sure everything was done correctly and spent a great deal of time on start up and making sure everything operated properly. the pool is now beautiful, and we couldn't be more satisfied. On top of all that, their price was very fair. We had hired Andy's in August to service the pool, replacing the company then doing it. What a difference!! I have only the highest recommendation for Andy"s and their people. David Siegel"

"Richard and Antonio at Andy's Pools have taken care of my small irregularly shaped salt-water pool for over 10 years! They take care of everything - chemicals, pool & filter cleaning, week to week maintenance. Andy's Pool Service is dependable - weekly service rain or shine, cold or hot - my pool is maintained all year long. Andy's just replaced the 10 year old tile on my pool negative edge (1st pic below), has replaced several worn-out pumps, and maintained the original pool heater for years. Great service department and pool construction and rehabilitation services - reasonable prices and quick service complement their standard pool cleaning services! Highly Recommended!"

"**Owner called and addressed the situation in a professional and pleasant style. Much appreciated and appreciate the follow up. ** Customer since - 2018 Sadly i am just tired of these folks This company has ruined 2023 Summer. Each time they say the pool heater is fixed it is not. They do the repair over the week, due to having a family we do not use the pool until the weekend, each time we turn the pool on. Without doubt no spark. The last repair took a month! on a pool heater that was installed in 2021 - of course not under warranty another 2 weeks lost. Then they came this week and fixed it, yeah right no spark. Terrible service and expensive rip off - avoid these folks. Slow response and honestly dont care - i feel that they have plenty of business and that shows in the lack of caring and one line emails from them when we are asking a simple question "when will it be fixed" oh well 2023 pool season a bust - Thanks Andys!"

"We had Andy's resurface our whole pool about 8 years ago. It has held up very well to year-round use and heavy leaf capture. Recently we used Andy's again for an "optimization" and repair project. Richard and Graham took time to understand my, admittedly strange, issue and design a solution that was not overkill, nor overly expensive. This system was built in the 80's and is, shall we say, organic in its layout... The work has always been done cleanly and expertly, and with a friendly aura."

"We have been Andy’s customers for years!!! We know the owner Richard and Ann who managed our account for years. We have always had issues with Andy’s pool but kept them as our pool maintenance company bc i thought there were no better options. their maintenance techs are constantly changing the best techs are always there for a year then give up or are poached by other companies. I always say Andy’s is the best of the worst when it comes to pool maintenance. I have referred over 10 families to Andy’s and none of them are happy but no one leaves. Yesterday Julie co-owner called me to tell me we needed a new heater after I was told a $275 part could fix our problem (typical response with older pools and equipment) . When i said we will get a second opinion and to please leave our heater alone, they fired us as clients! After 12 years as clients (it was also the first time I ever spoke to her). Honestly It was time to part ways and we have been looking for another pool service provider but always stayed for some reason. Turns out EVERYONE is much less expensive, and more professional. Not sure why we stayed with them for so long. If you have a brand new pool Andy’s can handle it if you have an older pool you will be in constant need of repair with Andy’s and subjected to extremely rude and unprofessional behavior from Julie and ever changing techs! Issues we had in the past: Techs incorrectly serviced pool and left a valve open and our pool drained 4 feet of water (this happened twice). Random techs come in and out and don’t know how to operate our pool/panel. Nothing is proactive everything is reactive. After a tech cleans the pool something always goes wrong. ALWAYs every week we have had an issue for the last 2 years! If your power goes out, Andy’s has so many clients that they will get to you when they can and therefore there is a strong chance your pool will have to be treated with a ton of chemicals bc there was no circulation and by the time the get to you it is what it is! When something goes wrong you need to stay on top of when it will get fixed, mange the process or it will get done whenever they feel like it. Techs will block your driveway and always on the phone. Be ware of what they say, they want to upsell you at all cost. Having a 2nd opinion has saved us a lot of $ Techs are sloppy and leave equipment chemicals. Never remove floats or never put things back. Pro’s Techs all like our dogs, and treat them well. Ann at the front desk is a saint!"