Books-A-Million

"It is very clean and a great selection of books. You can tell it's newer, but they still offer discounted books. The reason I took a star away is because SOME of their books are priced at a discount price, but they took like .02 cents off, or the price is higher than the original sale price. Definitely check your prices before buying."

"I'm super upset that the employees here are paid SO poorly! I refuse to support that, and I will no longer shop here. And the landlord of the building/property needs to access AND REPAIR ALL of the water damage, electrical issues, and general decay. These are unexceptable working conditions. The only reason I give this business two stars is because they have a decent selection, and the employees are terrific (which is part of why I'm so angry that they are paid so little). TREAT YOUR PEOPLE BETTER, Books A Million execs."

"If I could leave negative stars I would pertaining to the customer service. I had an issue I could not get resolved in the store and when I called to speak with the store manager I was asked “Why, why do you want to speak with a manager?” I then spoke to an ‘Erin’ who claimed to be the assistant store manager. Erin stated that there, “Was no one in a higher position than her and that no, she would not give me her supervisor’s information.” She proceeded try and argue with me and went as far as insinuating that I was attempting to steal an item from the store. This goes to show how ridiculous a phone call went in such a short period of time. I had to remind ‘Erin’ that my son was present with me and to please keep it respectful. I was simply asking for assistance with purchasing a Christmas gift for my son whom I had with me and didn’t want to ruin the surprise. I was never asked which book I was looking for. It could have been resolved by an associate or team member looking up the item for me, placing it on hold, or grabbing it while we were finishing up our shopping. I expressed that I was a little disappointed that they couldn’t be of further help to the cashier inside of the store, and was told by Erin, over the phone, to put in a formal request through the website. Having the word ‘Assistant’ in front a title is apparent that Erin was Not the actual ‘Store Manager’ to whom I was requesting to speak with. The maturity level was a little frustrating to deal with regarding the store’s associate and assistant manager, Erin, and the accusations were totally uncalled for and honestly, were downright ridiculous."

"Clean, large selection, and friendly staff as well as being very well kept and organized. One of my favorite books-a-millions I've been too."

"Love going into Books A Million... Atmosphere is always peaceful and the staff is always helpful. Got a subscription so the kids can use it to continue to read whenever they want and purchase with discounts."