Badcock Home Furniture &more

"The Staff always takes care of us. Holly and the entire Warner Robins team are great as The customer is #1 they go above and beyond all the way down to the delivery team !"

"Great place. Always seems a touch pricy. But great variety and staff."

"I purchased a complete bed set. My original delivery date was 10/28 I was called and asked if delivery can change to 10/27 between 12-4. 4pm no call no show. I called to inform them nobody showed up. Holly stated they will be there no later than 415pm. I called back of course she said they will be there by 6. 5:56pm she called back and said they can't deliver. But can bring me the mattress and will be there 10/28 at 915am. 915am I called as I'm driving to the store and of course no answer. Just to see the finance guy sitting down, Holly tending to her kid and the delivery guys in the warehouse. 920 I asked if they can come get the mattress, return everything and I no longer want to do business with them. 928am they came a picked up the mattress."

"I went to vistit this store more than three months ago and ordered furniture, and was told that the furniture I ordered would be delivered to me at the end of July; it wasn't, and they have changed the delivery date at least four times. We are now in September, still no furniture. As a business owner I totally understand that sometimes there can be delays; especially during this time because I also purchase inventory for my business from overseas. The major issue I have with the Russell Parkway Badcock, is that they are very unprofessional, and this would also include the Manager and Owner; which is a clear indication that this is why their staff members are equal unprofessional. Both the Manager and Owner never return calls; I called and made a complaint at the Corporate level, and was told they would have the owner to give me a call; I never received one. Any successful company should know the importance of customer service; it is through their customers,their business becomes or remains successful. Badcock has changed from what I've known it to be. My parents started doing business with the company more than 20 years ago when Keith was the owner, and it was the best in town. Badcock currently is totally different; the worst in town. I am putting my overall experience with this store lightly; but I will suggest to anyone who is looking to purchase furniture, not to shop at Badcock on Russell Parkway Warner Robins Ga; you will not be satisfied."

"Isaac and Quin were professional and courteous. They were on time and set up everything within a matter of minutes. Hope they deliver for my next purchase."