AutoNation Honda Thornton Road

"My experience at AutoNation Honda, Thornton, Road in Lithia Springs Georgia was nothing short of excellent. The team at this location was so helpful, knowledgeable and just overall great in assisting with any questions and/or needs. I felt that they really cared about their customers. I 1000% recommend everyone to this location, thank you AutoNation!"

"I have been getting my Civic serviced at Honda Thornton Road since 2020. I have been trying to schedule an oil change but have been receiving an error message when scheduling through the online platform. So I went in this morning at around 7:20 am to see if I could be squeezed in. The advisor told me I could leave my car and when the appointments were seen, I would be serviced. This was no problem as I understand booked appointments have priority. I explained to the advisor that I’ve tried to make appointments through the platform but have been receiving an error message each time. I asked him for assistance with booking an appointment and he responded there is nothing available for the next week. Okay that’s fine. So once again I ask for assistance with booking an appointment due to the issue I was encountering with the scheduling platform. He then informed me that no one else was having issues and “that’s how everyone else books their appointments” with the scheduling platform and I could do it on there. So I simply left. I understand the importance of appointments but to be refused assistance with scheduling an appointment because “nobody else is having issues” especially since I frequently service my car at this location, is poor customer service."

"Excellent dealer!!! I was looking for more than 6 months to buy an odyssey ex model because its a model in demand...it was very difficult find one in Atlanta area. I was in SC traveling and I saw one available at this place and I immediately called. Virgie Mitchell is the sales lady I dealt with from start to finish. She is an amazing pro. Very accurate and disciplined in regular communication. She helped me put an advanced payment of $500/- to hold on to the car until I travel back from SC. I also traded my 2013 odyssey and they gave the exact price I was expecting. Not much price haggling...overall awesome experience buying from this dealer."

"Best experience ever buying a car from Larry Reynolds from AutoNation Honda Thornton Road Lithia Springs Ga he's a Champion in my eyes. He was honest, worked to get me everything I wanted and overall, the best car buying experience ever! I'm 65 years old and have bought a lot of new cars over the years. Never felt so good about any other car purchase he keep me very safe knowing I'm disable with very bad knees and stability issues he gets a 10+++++ in kindness clamming personality and just an AWESOME person. I will definitely return there when it's time buy my next car! At AutoNation Honda Thornton Road. Watch out Larry Reynolds maybe coming sooner than you think. P.S and the staff there was awesome as well from the start to the finish. Happy New Year May 2024 be filled with Blessing to all at AutoNation Honda Thornton Road Lithia Springs Ga"

"Autonation Honda on Thorton Road is exceptional. Had service done and even traded in at this location. Tayo helped us with the trade-in process and is an exceptional human being. He cared about our needs while also providing insight into what options we had without pressuring us into stretching the budget we had. Also, what other place do you see the manager of the facility taking matters into his or her own hands to clean up water so customers don't trip and fall? I know that seems silly, but when do you ever see a suit and tie taking even the smallest (but incredibly important tasks) on themselves? Inspect what you expect - that kind of pride speaks volumes at a dealership."