Mail Bag

3515 Summerville Road, Phenix City, AL 36867

● Closed

4.3 164

Hours open

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Hours open

Monday:

9:00 AM - 6:00 PM

Tuesday:

9:00 AM - 6:00 PM

Wednesday:

9:00 AM - 6:00 PM

Thursday:

9:00 AM - 6:00 PM

Friday:

9:00 AM - 6:00 PM

Saturday:

Closed

Sunday:

Closed

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Location & Phone number

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3515 Summerville Rd, Phenix City, AL 36867, United States

334-297-2595

mailbag-katsllcgroup.com

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About the Business

Mail Bag is a reliable and efficient postal service institution located at 3515 Summerville Road in Phenix City, Alabama. With a team of dedicated professionals, Mail Bag ensures that all your mailing needs are taken care of promptly and accurately. From sending packages to receiving mail, our institution is committed to providing top-notch service to our customers. Visit us today and experience the convenience and reliability of Mail Bag for all your postal needs.

Reviews

Michelle P:

"Quicker than going to the post office. They have some cute knick knacks you can find in here. Random little treasures."

1 year ago

M Chetin (99nouns):

"I went there for notarization of my documents, she was very pleasant to work with, listened to my needs completely and did a perfect job for the best price in the area, thank you!"

1 year ago

Bob “Frank” Franklin:

"I hate to say it but I found this place by accident. I am so glad I did!!! Convenience, friendly staff and great prices"

1 year ago

Pam Astin:

"Horrible Customer Service!!! This is a very unprofessional business. I have a co-worker that paid to over night a package and it has been over 2 weeks and Mailbag has no idea what has happened to it. They keep giving him the run around and blaming it on UPS. He has called UPS and they know nothing and have no record of picking up the package from Mailbag. First he was told they have to do an investigation and will file a claim in 24-48 hours. Meanwhile he has to keep calling to check. This should be the Mailbags job and part of the customer service to call him when he trusted them to take care of his package delivery. He calls and for days they do not answer like maybe they are closed but when he calls from another number they answer (suspicious). This is day 14 of waiting for an answer. He calls to find out the process of filing a claim for the insurance and was told he will have to buy the items again and submit receipts before they decide if they will cover the claim. I went into Mailbag a few days after this took place to overnight a letter and witnessed the most cold, uncaring individual working with customers. I will never use this place to do any of my business mailing again because of how they treat people."

almost 2 years ago

Jatoma Phillips:

"I come here all the time and have never had a problem at all . I loved the 2 ladies that worked in there together all the time. I guess there are some new workers now . The girl answering the phone saying “mailbag” has no customer service at all. She would not answer any of my questions about MY packaging , as almost if she was just holding the phone and not saying anything. She hung up in my face multiple times. Once she realized it was still me calling back to get help she stopped answering the phone all together. I would’ve came inside to see who it was , but I’m at work."

almost 2 years ago

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Mail Bag

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