Walmart Supercenter

"Nice store and employees. BUT the employees park in all the spaces closest to the store which is against Wamart policies. Management will occasionally enforce the parking rule, but it doesn't last long. You have to walk a mile to get to the door. Feel sorry for the senior adults in our community. I will change the rating when managment does their job."

"I had to scan my own groceries while the employee watched. Then, when I went to load into buggie, she continued to watch. I need to apply for that job. Just stand in one spot all day!! Wow!"

"UPDATE: On 1/26/2024 the Centre Store Manager , MELANIE MCWHORTER, callled me and apologized for the treatment I received and assured me that she would re-train the individuals I dealt with and that a incident like this would not happen again! Unfortunately she was working out of town and could not be reached that day or (I believe) this would have never happened. Walmart does care about it's customers, after all! ----Originally posted on 1/22/2024: I stopped by the Centre, AL Walmart today while visiting Centre on some business to get a refund for a little set of headphones that I had purchased from the Ft. Payne Walmart the day before. The headphones did not work and I had my receipt and thought it would be a quick in and out. The purchase had been the day before when I went to pick up my WALMART+ grocery order. Everything went well at the Ft. Payne Store and because a neighbor had asked me to pick up some things for her, I went into the store and bought a little over $75 more and picked up a few additional items, myself. One was a cheap set of headphones ($11.88). But when I went to the Centre Customer Service desk, a young man named HOLDEN took the items and my receipt and told me he would give me $5 back on my VISA and $7 and some change in cash. I had paid for the order with a Cigna Healthy Today VISA, $36 in cash and still had to put $5 on a VISA card of my own. I asked HOLDEN why he couldn't give me all of my refund in cash or put it all on my VISA and he said he couldn't--that the system wouldn't let him. I asked him to call "the [Store] Manager." I felt sure this was a problem which could be worked out as Walmart had been paid and I was entitled to a refund. It took at least 10 minutes before a man (FREDDIE) came and said basically the same thing. I noticed he was wearing a blue and yellow smock and knew he wasn't the Store Manager; when I asked it turned out he was a CSM. He said the Manager was off but he could call and assistant. I told him I'd asked HOLDEN for the Store Manager and had already waited over 10 minutes. His excuse was that he was with a customer and he FREDDIE was in charge. I took my items and left. I feel this is a situation that the Store Manager or and Assistant Manager could have resolved. Instead I had to deal with a CSM who didn't have the authority to deal with my issue. I called Walmart Customer Service and they took a report; but had no satisfactory response but promised a call back. In the meanwhile, I plan to re-box every item I've bought from Walmart for the last 90 days and return it to show Walmart them that they CANNOT treat a customer this way. Check out my receipt; Walmart is trying to say I paid for the headphones with $5 debit and the rest cash; You don't see any items to substantiate this; I say part of the $36 I paid were for the headphones--which it was because my neighbor gave me only $20 in cash to cover her items (I put $16 in cash out of my own pocket). None of this should matter, though and any competent Manager could have authorized the override of "the system" that HOLDEN and FREDDIE relied upon. I live 25 miles from the nearest Walmart and before to this incident, I used their Curbside Pickup and online ordering almost once a week. I am 71 years-old and was proudly a WALMART PLUS member mainly because of "|convenience:" Their refusal to give me all cash or put it all on my card was done, I think , to cause me an "inconvenience." I feel Walmart's policy of refunding like they offered me is unfair; in fact, I recall getting a refund on a item I once paid for with a Debit card and they just gave me cash.My purchases were paid for with cash or debit card so there was no doubt Walmart did get their money. And isn't a payment with a VISA card just like paying with cash?"

"Went in today with my friend that is disabled. The lady we went thru was blonde headed, it was around 4-5 pm I could check receipts to be exact but she rang up the stuff he had then he paid her and she made change then flipped her light off and went straight to customer service. She didn't say bye, I have to go work there, nothing! She just turned around after flipping light off and walked away. That sucks. I asked him if she spoke when handed change because I didn't hear anything as I looked away while he paid and such. She was ready to go. He said well that was nice of her....was about 60 bucks of stuff I imagine. Typical. And bathrooms up front are dirty most every time I'm in this store."

"Store and bathrooms are very clean. My family always finds great deals, especially on clearance items. I’ve purchased several cakes from the bakery and all were dry vs moist though, hence the 4 stores instead of 5."