Instant Cash Advance

"If I could give ZERO stars I would, my husband went in to get a payday loan, new customer. Has never had a loan before but decided we needed a little extra cash for Christmas, and was treated so rude! He brought in everything that it said online with him, bank statements, pay stubs, check, and a filled out application we printed off line…..as soon as he walked in he was asked “what you got” he replied with he was trying to get a loan, she looked over his stuff and told him that his account was to new, online says that the accounts need to be opened for at least 30 days, so he went to the bank again and got the last 30 days of transactions from the bank, was told it still wouldn’t work even with three pages of transactions, Paige told him that he didn’t have significant amount of transactions, apparently 3 direct deposits and three pages of transactions wasn’t significant enough to her. So they turned him away without even a chance, and was rude the entire time he was there! I worked for approved cash FOR MANY years. And worked with instant cash sending customer their and i was never told about a bad experience, you should really consider finding employees that actually like their job, because their in a place of business that is suppose to help people. Not belittle them! I’d NEVER recommend this location to ANYONE"

"I’m so hurt and disappointed never would I think I would get treated with this much disrespect I would never come back!! Thank you Makayla for being disrespectful and rude"

"I was told to email them my bank statements and earnings statements as one of the steps before getting a cash advance. I did exactly that and went into the office and Ms.Wallace told me they could not accept pictures or screenshots of statements. Which I know for a FACT were very clear. She then stated that when she prints screenshots, they come out blurry and she can’t have them blurry before she uploads them into my file. I asked why she couldn’t just save/download the docs from her email then if she was just going to put them right back into the computer anyway. She stated that her computer doesn’t do that. Knowing what I know from working for the STATE and going to school all my life, I know you can download documents onto your desktop from an email. CLEARLY she just didn’t know how to do it and wasn’t even willing to TRY. Very incompetent woman. Shouldn’t be having people who don’t know how to work computers working at a desk. Im only giving 2 stars because the sweet black lady receptionist was SUPER NICE. And she definitely knew how to work a computer. Power to her! That mixed lady needs to find a new job. Seriously."

"Came in to get my first cash advance and was very impressed with the professionalism. I believe her name was Dawn, she was all smiles and explained everything I needed to know to take out a loan. I would definitely continue to come back to this location because of the environment, they made me feel like I was family."

"I was given great customer service by a young lady name sarah. She was very sweet and took great care of me. I will most certainly be coming back here again."