STAR BEAUTY SUPPLY 1610 Sam Rittenberg Boulevard, Charleston, SC 29407

"Used to shop here until the girl at the register told me I couldn’t take a picture of a wig I was going to purchase for a family member. She yelled across the store from the register, “You can’t take pictures of the wigs. There are signs back there that say that.” I said, “Where? I don’t see any signs.” She said, “Well, they’re back there on the other side of the wall.” So, I walked to the register and asked why, and SHE IGNORED ME. So I waited in line, until it was my turn and I proceeded to REPEAT my question. “Why am I not allowed to take a picture of something I’m buying, when we know once it’s purchased , I CANT RETURN IT??!” Her response was, “Oh, I don’t know. This is their store. That’s their rule.” I said, “Well I would like to know. WHERE IS THE OWNER? I would like to ask.” She said, “Mr. Kim (?) is over there (she pointed over the shelves toward a wall) and Ms. Kim (?) is busy.” I literally stood there and just looked her, wondering if she realized how stupid and ignorant this sounded. At this point, I already put the wig back. As a PATRON, I’m NOT PURCHASING AN ITEM (which policy says cant be returned) when I CANT EVEN TAKE or SEND A PICTURE OF it first. If I wasn’t already on a time constraint for another client, I WOULDN'T HAVE PURCHASED ANYTHING AT ALL. I’d rather go out of my way, to Hair Depot on Ashley Frustrate Road, which is a cleaner, more spacious, organized store, and shop there. As a customer and patron, YOU deserve more. Shop online for better quality, better prices, and BETTER CUSTOMER SERVICE."

"DO NOT SHOP sold me used smelly bundle and claimed that i took it out of my head and went to the counter to then purchase it.. Wouldn't be surprised if this is something they do normal. HIGHLY unsanitary."

"Everytime I come to Charleston I have to stop here a variety of selections on everything and customer service is fabulous"

"The owner is nice (the young guy) but the black young lady working at the register is VERY rude and nasty! He needs to fire her asap‼️"

"The customer service here really lacks. It's so heartbreaking that they hire black associates at a very low wage and in my opinion, the owners lack a sense of kindness. What would happen if black women stopped purchasing hair products, wigs, and lashes from places who do not seem to value black women? In my opinion, they are in the same category as Hair Depot on Ashley Phosphate Road. They know absolutely nothing about black hair care, but they will hire rude black women with unkind personalities (in my opinion) who often times cannot operate the register. Wake up ladies and gentlemen. Black people hold the cards to these places making big money off of the people that they mistreat on a daily basis. Wake up guys...... Please wake up."