GameStop 1313 Theater Drive, Mount Pleasant, SC 29464

"The guy who worked behind the counter with glasses lied to my face twice. I called in and asked if they accepted my type of Xbox the guy said yes. I went online and locked a deal in at the store. I get to the store and it’s another ball game. Stay tuned for my “GameStop Town center review undercover” YouTube special on comparing online and in store prices. I go in with a microphone and hidden camera."

"Management doesn't understand how to operate the store correctly. Regularly leaves other staff to cover the entire store by themselves. The only worker here that I actually like is Brody, he is always super helpful and knows what he is talking about. Outside of that, don't ever shop here. If you need to shop at a Gamestop please go to the one in West Ashley rather than here"

"I explicitly tell the employee working, "I want to trade in Game A and B for the $50 trade-in promotion. Then I want Game C to be traded in on top of that." Well, instead they take the two most valuable games towards the promotion and then trade in the least valuable to give me the lowest possible amount back. I didn't realize until I got home and did the math, come back, and the excuse is "the system". This GameStop is an absolute con now. UPDATE: Apparently they also just decided to cancel my order completely that I used the trade-in for lmao. No email, no call. I am honestly surprised this place hasn't gotten a lawsuit from the way they run they run their business. I reported the store to customer service, so hopefully they do something. I'm never setting foot in this place again. I would recommend the Rivers Avenue location. It's worth the drive. Infinitely better experience there."

"Bought a series s, went home and turned it on to find the batteries for the controller were not only dead but the controller itself was broken. Tried to call several times ~an hour before the closed and got no answer so I assumed they just called it day. Tried to go to the west Ashley location because they were open for over another hour and half only to see all the lights off when I pulled in. Stay classy GameStop."

"Was a great location for years. Not sure what happened. Opened 20 minutes late today. On release day, they don't have the game in stock. How are you going to let me pre-order a game and not have it on release day? 8-25-23"