Costco Pharmacy

"I wish I could 0 star. the whole crew are jerks... the black lady asked us to fill forms for vaccines and said 15 minutes waiting time then someone will call you... but after 55 minutes, still no call even we clearly show the anxiety. I did ask the same lady and the korean lady again and they all said there is only one man who is certified to inject and he has been on the phone. Are you kidding me? then I ask how much more time I need to wait, the lady has no idea by saying just wait! this is ridiculous and unacceptable... I have been a costco member for 10 years and I have never had such a bad experience before... The pharmacy staff should all be fired since they just don't care about customer by showing indifference. I hope the management team can take high priority on this!!!!!"

"This pharmacy technician treats you like a drug addict if you're trying to ask if they even have the controlled substance in stock. Kroger, Publix, Walgreens, everywhere else on the planet will at least tell you if your controlled substance is not in stock so that you can not waste your time having your doctor call in the prescription there, especially because these medications are currently on backorder and nearly every pharmacy is out of stock. Maybe instead of repeating "I can't give you the medication over the phone, your doctor has to call" like I'm an idiot, say "we are not allowed to share our stock levels even though it would prevent you from wasting our, your and your doctor's time." Those of us taking controlled substances are well aware that our doctors have to certify the prescription. We aren't trying to literally transfer it, we are trying to not waste everyone's time by sending you a prescription you maybe can't fill. It's called "elaboration" and "empathy.""

"The speed that they worked to get my prescription transferred and filled was such a blessing to me. They also answered the phone both times I called, remembered me, and were very helpful. They also have quality generic drugs from quality manufacturers which is why I transferred to them at this time as the other pharmacies I called did not."

"I have used this pharmacy every month for almost 3 years. They always take wonderful care of me, treat me with respect, and most importantly fill each one of my prescriptions accurately. They don't always have what I need exactly on that day because, well who does. However, I leave it with them and get a text when it is ready. During the height of covid there was often a line and more complications, but that seems to be in the past. I don't bother going anywhere else. I enjoy my experience with Costco Duluth"

"Pharmacists are NOT DOCTORS and need to stop acting like they are!! I called ahead to make sure they had enough medication to fill my prescription, since there has been a shortage in the entire Atlanta area due to the manufacturer. I was told they had enough to fill the whole prescription- so I drove over an hour there and then waited in line over 2 hours (with a screaming toddler) - only to then be told by the pharmacist that he thought my prescription was for “too much” and he would only fill less than half of what my doctor ordered. I asked him to look at my history- that I had it filled last month at a different Costco. He still refused to fill it because he didn’t think I needed that many. They should have told me that when I called and told them exactly how much my prescription was for. I guess they meant they COULD fill it.. not WOULD fill it. I will NEVER use this pharmacy ever again!"