East Cooper OB/GYN

"Called the office and made an appointment at their other office ( one not by the hospital) and went there for my appointment, was apparently the wrong office so they sent to the office ( the one next to the hospital) said they would send in a message saying I would be about 5-10 minutes late and that it would be okay. arrived at the office by the hospital and they refused to see me because I was 10 minutes late. Now I have no appointment, out a couple hundred dollars from missing work. Overall not a good way to start at a new obgyn"

"Lowcountry Ob/Gyn (East Cooper Physician Network LLC) added extra charges to my bill and despite months of attempted communication on my end, they have refused to fix the bill. I went in for a regular yearly check-up and was billed for topics that my RN (Alyssa Petry) brought up regarding the pre-appointment questionnaire/survey that they give all patients to fill out. Apparently answering these questions is a way to reclassify the visit so that it is no longer considered a “regular checkup” and was instead classified as a “specialized topic” visit. This adds extra charges/expenses which are not covered by insurance. East Cooper Physician’s billing recommended reaching out to the practice manager. Despite constantly calling and even visiting in person, I was never able to reach the practice manager, Missy, and was continuously told that she would get back to me. It has been months and I have heard nothing back from her. This organization is completely unethical and incompetent and I highly recommend you find somewhere else for your Ob/Gyn needs."

"The office staff is so nice, the check-in process is quick and I never waited more than 5 minutes! Dr. Stiles is awesome and makes you feel comfortable and answers all questions! Would highly recommend her and this office."

"I have had all 3 of my babies with East Cooper OBGyn and 3 completely different types of births (1 regular, 1 emergency C and 1 scheduled C) and they handled everything with the utmost professionalism. This practice does *everything* right, from the kind and caring front desk staff to the nurses, the ultrasound techs all the way to the follow up care you receive postpartum. I highly recommend Dr. Williamson- she is simply the best! She is the perfect mix of warm, straightforward and competent. It is worth waiting a bit more in the waiting room- her wait times tend to be a little longer because of how amazing/booked up she is. She never makes you feel rushed regardless of how busy she gets. Dr. Pound is wonderful as well! She went out of her way to make sure I got an rx for post surgery pain management quickly and efficiently when the pharmacy was giving me a hard time. I was pleased with all the labor and postpartum nurses in the hospital. 10/10 would recommend. It is priceless to feel like you are in great hands and you and your family will be taken care of."

"They are understaffed and don't answer the phones. I went to MUSC and have been told from multiple doctors that I was advised wrong about having another C section. I am glad that I went somewhere else because now I won't have an unnecessary C section. I feel that I was advised this way to schedule my delivery and insurance pays more for the surgery. If you had a C section and are there for another pregnancy and are advised that it's safer to have another C section, please get a second and 3rd opinion from another practice. Go to MUSC they are the best."