Jeff's Sewing & Vacuum

"Have purchased several machines from Jeff's and helped many friends find their machines at Jeff's. The service is so fabulous that we drive 3-1/2 hours to get there. Not to mention that the prices are the best we have found anywhere."

"Wow! Dropped my Miele vacuum off at 10 am, they were done servicing it within a few hours. Yay! Picked up by 2:30 pm!! They took very very good care of me and my vacuum. Definitely did not over charge and really under charged me for what they did. I paid for the hepa filter and I bought some smelly stuff you sprinkle on the carpet to keep your vacuum smelling good. My vacuum isn't very old, a little over a year and they fixed my stuck cord that wasn't retracting and cleaned that baby up. She was stinky from (probably operator error) the suction missing the bag and going into the interior. Thank you, Dave over at Jeff's Sewing. I'm very pleased with getting excellent service and with a smile. I will definitely be back for any of my vacuum or sewing needs. BTW - this place is huge for a small business selling sewing machine and vacuums."

"Just had a GREAT experience. Took my personal embroidery machine in for a service and had in back in less than 24 hours!!! This amazed me- I’m used to waiting 6+ weeks in my old state. This was my first experience and I will definitely be back. Customer service was top notch! The gentleman met me at the door and carried my machine in without being asked. And when I picked up the lady was super friendly, knowledgeable, and took her time showing me around and answering my questions. These days that’s hard to come across, but these people really made me feel like an appreciated customer. Can’t wait to get back to sewing!!"

"I took my Singer machine here two separate times to be serviced and fixed. They were very nice, very polite, and very friendly, but at the first visit the tech told me I had the wrong sized bobbin and replaced it. When I picked up my machine, they also told me they fixed whatever was wrong and "serviced" it. It worked okay, but about two months later I took the machine back in for the same problems it had before. They immediately told me I had the wrong sized bobbin (it was the same one he'd put in). He replaced it again and said everything would be fine. I got it home, and the machine steadily got worse to the point of being non-functional. I wound up taking my Singer to another place who told me it looked like the machine had never been serviced. I had to wait a couple of weeks, but now it runs better than it ever has before, and this place provided an itemized list of exactly what they did. I don't know what's going on with Jeff's--maybe they don't like Singers--but I'm never going there again with this machine."

"There are two sewing shops in Augusta, and Jeff's is by far the better. They have a good selection of sewing machines, vacuums, and sewing supplies. They even carry some great potato fabric. The employees are friendly, helpful, and not at all pushy. The sewing machine we bought came with a free lesson and free needles, bobbins, and feet. Another perk is 10% off all future purchases. Highly recommend."