Bank of America (with Drive-thru services) 150 Aiken Mall Drive Southwest, Aiken, SC 29803

"Walked up to the door it was locked. Note on the door says sorry we’re closed power is out. All of the lights are on inside so can’t be the power. Bank of America is decent but this branch is always closed for something. Whoever is managing this location needs to be replaced!"

"Bank Of America On Aiken Mall Dr Was very great to me every one was nice respectful helpful my banker Christian Pate was great he helped me open my account with no problem helped me set up my banking on the app he was great the lady at the front when I first came in I can't remember her name but she was also great assisted soon as I walked in the teller was nice helpful I would give you all a 999,999,999,999 eating if I could y'all are the best keep up the great work Bank Of America let's goooo when I say America you say go America go Thank you a lot Gone be with bank of America the rest of my life thanks you guys"

"I am new to the area and needed help from Bank of America with the documents from my personal finances to go to my lender. From the moment I walked in (greeted and asked how they could help) to immediately being assisted by, Reginald Merritt, (charming, kind and patient) Relationship Manager & Business Owner Specialist. Thank you so much for assisting me with your kind heart and skills. You helped me out tremendously. You will certainly see me again."

"So we ordered checks 2 weeks ago, got the checks within the 3-5 business days. Then when our account was below $15 (cost of checks and almost 2 weeks later they pull the money out and overdraft our account trying to stick the $35 overdraft on top of that. Now we have to waste our morning go down there and get a straight answer about there under handed tactics. We had the money for the checks in our account for the last 2 weeks, paid bills then they pull it out. Update: Spoke with Cara at customer service and she was awesome she fixed everything. I was shocked at the level of customer service I received. Being a bank I was waiting for the BS to start of which I received NONE. Cara was professional, curtious and quite frankly made my day. AWESOME"

"I had an appointment there to talk to someone about financial planning during my divorce. I made the appointment for 9 a.m. the following week, and the appointment card given to me confirmed that it was at 9. When I arrived, I was told that the representative I was to meet was running late and would be there shortly. When asked by a manager at the bank if I had been helped, I told her that I was waiting for an appointment. She asked who I was waiting for and what time my appointment was. I told her who I was to meet, but as I said "9" the back employee that had checked me in spoke over me and told the manager that my appointment was to be at 9:30. The manager left, satisfied. I confronted the employee that checked me in and asked her what time my appointment had been. She told me 9:30. I felt marginalized and lied to. I felt that the employees were lying to cover each other's tardiness and negligence. I really didn't care if the employee I was to meet was running late. I cared a lot about the amount of dishonesty displayed openly as if I didn't matter at all. I will not return to this branch again, nor will I do business with Bank of America. I can't trust my financial health to an environment permeated with such dishonesty."