Beaches & Cream at The Sanctuary

"This was a great ice cream shop. The girl working there were very friendly however they were extremely expensive"

"Been here many times and I would say it is a cute, tiny little ice cream shop. Most recent visit was concerning…they used to have a sign outside the shop allowing just a few people in at once as a covid mitigation strategy. On a recent visit, by the time I got to the register, there was a large group of patrons crowded inside with their small children. The children were coughing, not wearing masks, and the lady who rang up my ice cream must have sensed my discomfort and asked me, “are you ok, ma’am?” I responded, “yes, I just want to get out of here, it’s a bit crowded.” I was told by another patron that she laughed at me on my way out of the shop. There is nothing funny about trying to socially distance, and I won’t be returning to spend over $6 on an average ice cream cone seeing as there is no protocol to enforce masks on children under 12. For the safety of the workers and patrons, maybe consider putting the sign out again that asks you to wait outside the door if another family is already inside. I did just that, but apparently others don’t pick up on these social cues and just pile on into this super small space. I don’t care that I was laughed at for this, but maybe I should be laughed at for spending so much on an ice cream cone."

"For such an expensive meal, the service and food quality did not equate. Upon walking in, we had ordered coffees and sandwiches (on which prices were not marked). Once we had ordered, we were met with pretentious remarks concerning our orders (such as claiming we had ordered hot coffee when we had only ordered it iced). Altogether, we had ended up paying $60.10 for mediocre coffee and pre-wrapped sandwiches, and suspect we had been given incorrect change."

"Ice cream was great but staff was rude. Attempted to correct cashier about not ringing up the order correctly and not charging us enough and the response was rude at best. Being situated at The Sanctuary you’d expect a much higher level of customer service."

"Great Coffee Drinks (I like the dark chocolate mocha!) And delicious Wholy Cow Ice creams! By the way - Christine and Cara really know how to make great coffee drinks. Beware - even for Kiawah - it's pricey. And the off season hours are oddly short - closing at 3pm during the weekdays and 5pm on weekends. They miss all the evening business and people tend to skip it versus wait in line for ice cream and coffee. We waited in line one afternoon and counted about 3/4 of the customers walk away versus wait. I hope they fix the hours and wait time"