AFC Urgent Care Bon Secours – Woodruff Road

"The receptionist Ashley is extremely polite and professional. Divya and Tiffany are extremely knowledgeable and answered all of the health questions that I had. Torsh offered me water and crackers without me asking. I’ll definitely use this urgent care for any if my future needs!"

"I have a sinus / ear infection. Went to afc urgent care woodruff rd on Saturday morning. Everyone was extra kind and super friendly. I saw Dr. Katie Smith and she took time to explain everything so well. Ashly in the front office even gave me a bottle of water and crackers while I waited because my stomach was quesy. Tiffany, the nurse and Diyva were also very caring. The ladies were all happy and you could they enjoyed their jobs. I highly recommend this office."

"I am giving a big thank you and much appreciative service to us for what we encountered over the weekend. The entire staff was entirely welcoming, cooperative and attentive to our time. Each member of the AFC on Woodruff Road uses their talents to get the care we were provided and wished us well in recovery. I would like to present the following crew who deserve to be recognized. Provider: Dr. Leland Receptionist: Ashley Medical Assistant: Divya, Tiffany X-Ray Tech: Torsh"

"Went to AFC on Woodruff Rd. recently to be seen regarding: 1) sinus infection, 2) dry cough, and 3) strep throat or thrush. The sign-in and wait time was really short. The nurse who checked my vitals and wrote down the reasons for my visit was FANTASTIC! The young woman was very efficient, friendly, and compassionate. While I’m waiting on the Dr. to come in, the nurse comes back with a throat swab packet and says the Dr. wanted her to test for strep. Isn’t a doctor the one who performs this procedure? Eventually the NP came in and she seemed pleasant enough but as soon as she walked in everything felt super-rushed. In fact, when I went to explain what was wrong she put her hand up in front of me and told me to tell her only what had popped up in the last 3-4 days, which was the throat issue. She barely touched my stomach and she only did ONE deep breath listen then suddenly she says I have thrush, not strep, and tells me she’ll send my pharmacy the Rx(s). She NEVER even acknowledged my sinus issues and regarding my cough she said I should see my Gastro physician. Then she left. I’ve never gone to a Dr. before to be seen for a health problem and somehow end up being refused a discussion/exam for my issue? Hello? That’s the whole reason I’m there and it’s YOUR JOB!"

"I have been in customer service, sales and business management my entire career which is going on 30 years. I'm not easy to impress. These folks were impressive. The receptionist and the ladies that provided my care were extremely kind, respectful, understanding and professional. Nobody wants to go to the doctors office but that considered, this was a very pleasant experience. I have a normal doctor that I see routinely but if I need something in a pinch I will definitely use this provider again. Bernie made me feel like I was welcome from the start and Tiffany, Lisa and Bailey were excellent care providers. Considering I received this level of service late on a Friday afternoon going into a holiday weekend made it even more impressive. I tend to have very high levels of anxiety when I go to the doctor and they had me laughing and smiling as I was leaving. If I could give them more than five stars I would. For the reviews complaining of a 30 minutes wait try the emergency rooms locally. You will be ecstatic with a 30 minute wait after that."