Nails Space

"I scheduled an appointment with a specific person with the shop for several days now. I called to confirm as I was running late and they kindly said no problem. When I entered the shop, I learned the person had been on vacation for about a week. They didn't want to let me know because they wanted to keep the appointment and put me with another person. I asked why they failed to notify the artist was on vacation when I called earlier, or when I originally made the appointment. They literally shrugged their shoulders and said sorry, lol. Kinda disappointing because the owner is by far the best nail artist here, but that type of customer service is pretty terrible."

"One of the best pedicures I have ever had. He made sure to cut out all my in grown toenails and gave me a very lengthy massage. Very well done pedicure and extremely clean salon. Best I have been to in Gainesville"

"I used to come to this location regularly about 4 years ago and have missed it dearly. Out of all nail salons I have ever been to in Florida, Sakura Nail Spa has been my favorite. The regular pedicure is great, but the deluxe is worth it too! Michael gives great massages. My toes always look great and I feel relaxed when I leave!"

"mind you,  I'm pregnant & a little more biased as I am a licensed cosmetologist. I went in with powder french-dipped nails, asked for them to be soaked off & redone, and for an upgraded pedicure. my tech was an older lady with short, choppy hair. the pedicure was standard. she cut into the corners of my big toe too deep. the massage was rushed but she had good pressure. I requested the hot stone and paraffin upgrade. because she was rushing, she burnt the skin on my inner calf. I told her it was too hot and she just kept going. I understand there was a language barrier, but this was where I started to feel uneasy. I told her I wanted to keep my length and my natural nail, that I wanted French dip with solid glitter accent nails. she removed my prior set by prying them off with an acrylic tip after I specifically asked for them to be soaked off. I spoke up when she started cutting them and she reassured me she was just "evening them out" I told her to keep them long and she said she was going to make them have tips. I said no, I don't want false tips, I just want white tips. at this point another tech spoke up and said she would do sculpted tips like we had consulted. I said no, that's not what I asked for. long story short, my nails ended up flush with my nail bed, she filed into my nail bed to give them some semblance of a shape and she cut into my nail bed on 7 of my nails. when I went to pay I was just so upset with everything, I swiped my card & walked out. I sat in the car and called back up there and explained my issue and she said come back, we'll fix it. i told her no,  they were too short and she had compromised my nail bed. there were open cuts & they would have to grow out and heal first before I could undergo any other services. I really wanted a partial refund & she said come back in a week but not on the weekend. well FF a week later and Hurricane Elsa was here & she told me it had been too long and I needed a fill and she would only do 3 repairs of the 7 injured nails. we went back and forth and I asked if I could just get my money back, and she refused, so consumer beware."

"Not sure who the new lady who did my gel polish was but there is polish all over the skin which means it will peel quickly and trap water which creates fungus and infection. As you can see this does not look professional at all."