TL Nails Augusta

"Environment: Clean and organized. Staff: Pleasant. Nail Process: I had a pedicure. The massage was amazing, but the nail painting was terrible. I had to ask him to repaint 3 times. I complained about the nail polish quality (sticky/ old) when I saw the polish wall. However, the associate told me they had new ones in the back. Couldn’t have been factual based on my experience AND my toe polish started chipping the next day! Very disappointing. Price: $50"

"It took them a total of two-ish hours just for a quick pedicure, acrylic on my two big toes and gel polish, this ended with the pumice stone shaving off the skin on my big toe which is very sore every time I walk on it, uneven acrylic on toes because the younger guy that did the acrylic (after having 3-4 other people stand over him while doing my toes) was more worried about trying to leave than doing the work properly, and had an attitude huffing and snatching stuff around as if he was being inconvenienced after MY 2ish hour wait amongst other things. The “manager” that was there let all of this roll of his back to tell me he’s sorry about the “little cut” and that I can wait until he’s done with his client or come back tomorrow for him to fix it. AFTER BEING THERE THAT LONG NOW I GOT TO WASTE MORE GAS TO GO BACK TO GET IT FIXED. Save your time, I wish I would have."

"I can’t thank ivy enough for my nails! I came in to TL nails 3 weeks ago and had my nails done by her for the first time. I had them done somewhere else prior and I felt like I was a problem for asking them to be done a certain way and still ended up not loving them. So I was EXTREMELY grateful when I walked into to TL nails and felt like Ivy cared about how I wanted them done. They were exactly what I wanted so I decided to come back today so she could do my nails for my engagement photos. She’s quick, professional and my nails look great thanks to her! ♥️"

"Monday, August 22, 2022: Updated to add that its two days later and my left big toe is swollen and oozing pus and blood from around the edge where Jason dug into my toes. I can't put shoes on bcs when anything touch my toe, it is extremely painful. I've made a Dr's appointment to have my toe checked out to see how bad it's infected. Added the picture with the date on it so you can see the 2 day difference. Came in with my husband for two pedicures. He had Maria and she did amazing. I had Jason, and overall he did a decent job. He is very meticulous in his work, but he is hard with the machines. He kept digging in my left big toe until he made it raw. Bcs I'm on my feet regularly for work, I get my feet done weekly, so there was no reason for him to dig that deep. The water was extremely hot and he placed the hot towel directly on my legs and feet without allowing it time to cool. I asked for a color change on my hands to match my toes, a change of shape and a smalltalk repair near the cuticle. As you see in the pictures, he cut my nails down way too far and they are uneven on the index fingers. Apparently those 3 requests resulted in an additional $60 charge bcs it costs $30 for gel polish change on these short nails (even though their website says $10), $5 for a nail repair, $10 for a file down and $15 for a change of shape (even though their website says a different price than what I was charged. When I asked them about my charges and showing their website, of course they suddenly don't understand and I was refunded only $5. Will not be coming back. I feel cheated. Will be taking my weekly business elsewhere."

"I came in today for a 3pm appointment but was about 10 mins late due to a GPS error, no worries since they let me sign in and got started on my pedicure! It was absolutely amazing, the kind woman doing it was super sweet and made sure the water was just right for me, and even showed me how to use the massage chair. Next I had a full set done for nails, and the girl doing them did perfectly! I asked for a coffin shape, black matte. With V French tips that were glossed. She made sure they were even, and took her time! Not too thick or thin! I’m in love, she even used a lovely cuticle oil too! Thank you! It’s my last day in South Carolina, so I’m leaving on a great note! ❤️❤️❤️ -Nola"