Moe's Southwest Grill

"This Moes is by far the worst one in town. The people that work here are unfriendly, small minded, and rude. I went in with my kids on a Sunday and ordered my food. I had a coupon for a free taco, but also had $10 of rewards saved up. At the register, I asked them to redeem the taco and that I was gonna use my $10 rewards to help pay for the total . They scanned the taco reward and then told me I couldn't use my $10. I then said, okay well then just do the $10 and not the taco. They told me they couldn't do that. So, I couldn't use my $10 rewards and then they tried to charge me for my kid on top of that. They were rude, unfriendly, and had zero customer service. It ended up taking literally 10 minutes for them to ring me up. What happened to the good old days, when the point was to be please the customer. The food was also subpar compared to other Moes in the city. Don't go here."

"The guy that fixed my bowl made a mess all over the counter. It was obvious that he didn’t care about customer service, appearance or presentation. He pretty much threw the food in the bowl. There was more cheese on the counter than in my bowl and he gave me an extremely small portion of chicken."

"Ordered a homewrecker large burrito for delivery. Received a child size burrito 4 inches long. Called and had bad experience with management blaming me for ingredients and then telling me to come in and they would remake. Unable to go is reason ordered for delivery. Management also blamed delivery for the wrong item"

"I was actually a little disappointed w my experience at Moe's, recently. I mistakenly ordered at the wrong location, so when I went to where I thought I placed my order, they couldn't find it. Once we realized my order was for the Moe's 2 miles away, I left to go to the other location. As I was walking out, I received a call from the manager at the Moe's I placed my order. However, she was calling to lmk they couldn't fulfill my order and she'd issue me a refund. If they knew they couldn't complete my order, why didn't I receive a call immediately? On top of that, I had to wait a day and a half for the money to be returned to my card. I love Moe's food, as well as their employees, overall. Even the atmosphere is pleasant, and I would absolutely recommend them to anyone who likes their style of food"

"Horrible Staff , Restaurant was nasty and definitely not worth the price. My husband and I paid $41.99 for a customized bowl which it says displayed $8.99 Chips / Comes with salsa free. I got Rice, Chicken, Lettuce Avocado,chesse and queso. My husband got the same just with steak. When we asked for more queso they charged us $3.29 a piece. We received our chips but no salsa. HORRIBLE ESTABLISHMENT AND I WILL NEVER GO TO ANOTHER MOES AGAIN. WILL BE POSTING PICTURES OF THE ESTABLISHMENT AND CALLING MANAGEMENT TOMORROW. ."