Janeice Products Co Inc

"I placed an order in May 2020 which was charged to my credit card at time of order. I was well aware that during pandemic it could be 90 days before delivery. After 90 days, I reached out and was told delivery unknown. I continued to reach out every month with no response, no offer of alternative product, no offer of refund. I contacted my credit card company. They investigated but can’t offer me refund since my complaint should have been filed within 60 days. This company should not be in business. They are a huge rip off. They should have not charged my card until product was shipped! Now they are living behind excuse that product (Lysol spray and wipes) are not available, but I have been purchasing them retail and from other sources for months now. Do not use this company. Better Business Bureau is next step."

"If there was a way to give zero stars I would. I apparently ordered a product a year ago and received it today. I had canceled it at least 11 months ago and they still sent it. Now in order to receive a refund I’m supposed to pay to ship a 19lb order back at my expense. There is no way I am doing that. Shame on you Janeice Products. You are a rip off. Time to call the Better Business Bureau. Do NOT order anything from these people."

"They accepted payment on the day I placed an order (May 31, 2020), claiming it would take 6-8 weeks to fill the order, and have given me the "backorder" runaround for over 11 months. I was finally able to convince them to give me a refund, in May of 2021, nearly a year later, for the order which they were never able to fill. Haven't yet received the refund, but I"m told it was processed. Would not order from them again."

"UPDATE: Received the check 2 months after my review & my unpleasant convo with the "manager". Being that I myself am in sales as well I changed it from 1 stars to 2 because I do believe that their hands may be tied on product availability. But if that is the case they need to either stop showing these products on their site or give a much more realistic time frame. And lets face it, 5+ months is ridiculous. I eventually got my money back, however I am still fully convinced that had I not made a ton of calls, emails & this review I wouldn't have seen a penny. ORIGINAL REVIEW: ORDERED IN MAY. You heard that right. MAY. Minimum of 8 weeks & I still hadn't seen anything in 5 months. I finally cancelled my order on 10/16 & requested a refund. Was told it would go back on my credit card in 7-10 business days. I wake up today to an email stating they are mailing a check. Which I'm sure will get "lost" and never show up just to delay the repayment. I'll be calling today to request a repayment on my card ASAP. I'll update my review after I get my refund."