Progressive Insurance - Claims Office 4130 Faber Place Drive, North Charleston, SC 29405

"Our policy is about to renew and the new policy is now a $900 increase from 400 per month. Now they want $1300!!!! Claims is a joke run from this company at all costs"

"Awful customer service. We have not heard back from our rep Sandie Bedejuste or her supervisor Kyle Madden in a month after multiple messages via the app, phone calls, & voicemails. Our accident happened 12/23. It is now 1/24 and we have yet to receive the quote to provide to our body shop."

"Don’t recommend! Only increases every single renewal. Called in to try to lower my insurance to only get another $100 increase in less then 24 hours for the same excuse I was told on why it increased in the first place!"

"Will fight you on everything. Even when damage occurs because of their lack of communication and failure to assign an adjuster. Zero callbacks and zero response until you call them again."

"If I could give zero stars, I would. I called to get a car insurance quote and because I didn’t want to tell the agent how much I’m paying for a car insurance currently he refused to give me a quote! I don’t feel that it’s relevant to tell them how much I’m paying now, I just want them to give me the best quote price they can. Not base my quote on how much I’m currently paying."