Walgreens Pharmacy 3501 Forest Drive, Columbia, SC 29204

"Very convenient"

"Jenn was very helpful and helped me find the over the counter item. Thanks alot!!!"

"The people who work in this pharmacy are polite and professional and I’ve never had any issues with the staff. But that’s the only good thing I have to say. Walgreens is a terrible Pharmacy. Their online public computer system/app doesn’t sync with the one in store one so you sometimes have to provide info twice because they can’t see what you filled out online. The records aren’t accurate. Prescriptions will disappear from the app even with refills left. Prescriptions I know I’ve bought will disappear from my purchase history. It will auto fill prescriptions I turned auto fill off for and not fill ones I turned it on for. Worse, the communication on insurance issues is abysmal. I NEVER had so many insurance issues back when my carrier allowed using CVS. This Walgreens told me a generic prescription I’ve had for ten years was not covered at all by my insurance and would be $245 about a week ago. I checked my insurance plan shortly thereafter and the drug is covered and the carrier gave the price for the exact Walgreens location as $20. Walgreens does not work to assist with these kinds of issues. I have had glitch after glitch with this pharmacy and it seems to come down to a very bad computer system and no effort to sort out insurance errors that come up. I am slowly transitioning to Amazon pharmacy online because they are always cheaper (often even without insurance) and Amazon picks up the phone whenever I have a question or issue. With Amazon the $245 that Walgreens wanted to charge for the prescription without insurance was $19.40. Shame that you can’t count on the corner pharmacy to be of any use anymore and have to resort to Amazon for decent customer service."

"Don't ever do an online order to pick up. Its not worth the hassle and the store was no help at all. I switching locations."

"The pharmacy customer service is good and throughout the store. As soon as you come into the store someone will greet you. I really like the point system because the points becomes cash. It doesn't take long to build up cash."