HOT SPOT

"I love this store! I work on the corner of Milam Road and I pick up most of my clients from the hospital. We use the bathrooms at HotSpot and they are so clean! There’s no dirt on my knees when I stand up after I’m finished."

"Wanted some spicy bbq wings that were under the hot bar and looked at them and there was one burnt one out of the 5 that come with them. And when I say burnt it was ALL BLACK!!! The wings are already a 1$ a piece so that’s already much for the size they are and then not knowing how long they have ben under the hot bar anyway. I wasn’t tripping but I asked the cook could I get a discount if I bought them bcuz they were the only ones cooked. She pointed out the manager and said I would have to talk with her. So I approached the manager and showed her the wing that was burnt and asked if I could get a discount and very rudely another worker interrupted the manager while talking and was very rude when telling me that they don’t do that and whatever else came out of her mouth I don’t remember but she was not kind about it at all. The manager just let her rudely interrupt her and didn’t correct the girl for being rude to myself and her. I didn’t get the food and bought my cigs and gas and asked the girl was she a manager and her response was “no but that she has Been there longer than any of the other 3 workers that were working”. I come to this store all the time and spend my money for her to be very rude. She needs to be retrained about what her job duties are and how customer service jobs are done. If she can’t be nice and talk to ppl without being rude then she needs to go work at a warehouse job where she doesn’t have to serve customers. Definitely will be calling corporate."

"Staff is amazing! Spotless store, with exceptionally clean bathroom. Community oriented organization ! Grateful for the coffee offered for healthcare service, and the positive vibes for the day given by staff whether it be mornings and afternoons!"

"I'm ah regular I love it there almost every night I get off work I get ah burger no pickles and they always get me right awesome crew awesome service always clean when they see me coming they know what time it is thank you guys from the bottom of my ❤️"