Cossio Insurance Agency

"This is by far the worst company when it comes to speed, customer service, customer relations, and more. Been doing business with them and just to renew a policy that hasn’t changed from the last one. It’s taken over 2 months to do and is still not done. Constant run around and when you fix whatever thing they ask you to fix. They take forever to respond. Instead of telling you all the corrections that need to be made up front. They tell you one at a time and drag the process on. Anyone on here says these guys are fast and have great customer service. They are flat out lying. Find somewhere else to go. These guys are a joke."

"After 9 years of being a customer you would think they would treat you with respect and dignity. I filled out my application to renew months ago. And after various calls and emails to see status went unanswered. Then all of a sudden 2 days prior to insurance expiring they reachout. Hoping that I will take what they have to offer without shopping around. Luckily, I already had insurance in place through a different broker. Guess loyalty is no longer necessary. Just ignore and try to deceive."

"Shay is always great and I appreciate her hard work. I had several questions and she responded to them at a time that was after normal business hours for her location. I spent the time this year to shop my insurance and even knowing that I could potentially leave Cossio, her customer service never changed. All in all, Cossio’s policy couldn’t be beat and we renewed with 2 weeks to spare. Thank you Larry for always providing great input and support for your clients."

"Cossio Insurance Agency has been my choice for years because I have always been able to depend on them. Fast, efficient service when needed, fair pricing, and a sincere desire to protect and promote our interests as a company; this has been their hallmark of excellence deserving of my highest rating. As a business owner with over 35 years experience, a former CLU, ChFC, and investment adviser who knows the importance of protection, I am grateful that I have Cossio as my agent."

"The Cossio Insurance Agency is not a good agency to do business with. I was quoted one price for an added rider and then when it was time to pay, unreasonable fees were added making them much higher priced than the competition. I asked to cancel my policy and they said that I would not receive anything back from the $1400 one year premium that I had to pay in full upfront for. I will be filing a complaint with the regulating authorities and the Better Business Bureau. Steer clear of these guys. They are not on your side."