UPS Customer Center
5880 Success Drive, Rome, NY 13440
Hours open
Monday:
3:30 PM - 6:00 PM
Tuesday:
3:30 PM - 6:00 PM
Wednesday:
3:30 PM - 6:00 PM
Thursday:
3:30 PM - 6:00 PM
Friday:
3:30 PM - 6:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
About the Business
The UPS Customer Center located at 5880 Success Drive in Rome, New York, United States, is a convenient hub for all your shipping and logistics needs. Whether you're sending a package across town or around the world, our knowledgeable staff is here to assist you with all your UPS shipping inquiries. With a range of services available, including packaging supplies, tracking information, and drop-off and pick-up options, the UPS Customer Center is your one-stop shop for all things shipping-related. Visit us today and experience the convenience and reliability that UPS is known for.
Reviews
"They are the only parcel carrier who cannot find my house. Have given instructions multiple times but to no avail."
"I received a box of antiques that must have been set on the floor of a wet truck. It was a disaster. The following day the scheduled delivery just did come. I saw a ups truck drive by my remote location and just keep going. You want to charge me $7.00 to pickup up packages? I paid shipping and handling already. Sorry about the long driveway. Do your job."
"337 3489 The direct number without the need for the 1 800 number. Ordered a grooming item and driver released it on some strangers porch in a different city. Called the next day the driver retrieved the package and delivered it to the correct address the next day. Package was opened and retaped. There is no way i could keep the item because of this, completely gross. Called again and neither the person at the desk or the manager would assist or take responsibility. They are inconsiderate, rude and don't care. They want you to call the 1 800 number but you can call them directly at 337 3489. This is a number they purposely hide from the public for years because they don't want extra work. Enjoy. Thank you for being so useless Rome UPS :)"
"If I could give this zero stars I would. First of all why in the world can you not get ahold of a real person? The Rome ups is full of low life’s. How are you going to steal my package. Claim it’s at the access point when I’m reality it’s not. The tracking number states it was dropped of 2 separate times? How is that possible? The. Once I put in a claim for lost package it is updated the package was refused and being sent back to the shipper. Absolute blasphemy. You think a 600$ package would be handled with at least at little more security."
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