Advance Auto Parts

"*Update i hope you get the right people to give good customer service. I appreciate the owner fro replying back* What a horrible experience! I was practically the only customer at this location, two guys behind register counters no greetings once I came in, very unprofessional. Seemed like both didn't want to be there. I guess his name Zack D. From looking at receipt."

"Disappointed with the treatment received by a boy named Zack! We arrived almost when we closed because our car ran out of lights in one of its headlights, and we went there because it was the only thing open back home, but they were already going to close and he acted very badly, treating us like ignorant just for not knowing the type of lights correct for our vehicle. I should be more empathetic and kind."

"Replaced negative battery terminal in the parking lot. Knowledgeable staff and they let me use their tools."

"Needed a new battery and Dave went above and beyond that night. I would highly recommend them. Well the one on citadel drive."

"I went to buy a new battery for my car about a week ago. There were 2 gentlemen working that evening. One gentleman started helping me and brought a battery out to my car and had to find a different one. When he came back, a customer walked into the store. He asked me to wait while he helped the other customer; meanwhile the 2nd employee stared at a computer instead of helping with customers. So I waited for about 10 minutes for them to finish up so he could return to helping me. I had someone else drive up there with me so I talked to them for a few minutes while the gentleman was changing out my battery. I just moved and have no tools to do this myself. Suddenly I hear a thud and I run around the car. He dropped the old battery while taking it out so I offered to help. He mentioned he wasn't supposed to be lifting more than 20 pounds...... This makes the fact that the 2nd gentleman working in the store did nothing to provide assistance to either staff or customers even worse.. So I proceeded to do it myself. We got the new battery in, I paid, and left. The next day my car is making a clicking sound and overheated. I check and being ignorant about cars didn't see what was wrong. I drove some more and my temp hit the red line. I was forced to pull over again and found a brown fluid all over my battery and engine. I looked some more and noticed what happened. When the gentleman who helped me dropped my old battery, he dropped it onto my radiator overflow connector and snapped off the fitting for the hose.. My coolant sprayed out all under my hood. I did not contact this location about this because I have no confidence in them. I fixed this myself and plan to do no further business with advance for the remainder of my life."