The UPS Store 4711 Forest Drive, Columbia, SC 29206

"Customer service here is super amazing. They are very fast and organized!"

"I arrived for my finger printing appointment. Only customer in store, not greeted. Was told would be helped shortly, another customer walked in and was helped. My login registration was timed out...due to associate forgetting about me to help a customer who came in after me. I do not understand why a store would take my appointment if only 1 employee is working. No assistance with fingerprinting at all. Maybe this is how it is done now. But more disappointed in lack of customer service provided by associate. I’ll reframe from adding names to this post….but even when 2 other employees arrived…they were more concerned about cupcakes that were brought in from Walmart. Editing to add : followed up with the store as requested, no response to email."

"Their personnel are always very friendly and and efficient. I am handicap in my walking and they offer to help me get things to the car. And they have even offered to come out to my car and get the packages. I go in and ship packages and they can save addresses, etc. for me in their computer. Tell them the name of the person and the ZIP Code and they will find the name and address of the person that I want to ship it to. It is just a very place to Ship!"

"I needed some packages shipped overnight for work. The young man at the store (Alex) was able to help me get the products packaged and everything arrived on time. Nice Job!"

"I have been using this store for about 7 years. It is quick and convenient. The store has done many returns for me as well as packing and mailing some items there is no way I could pack for mailing! The staff are professional, as well as very friendly. Recently, we needed a notary at a very sad and difficult time. Braden E. helped us and was so sincerely kind, and I might add, so patient with our questions. I feel like that is a rarity these days. I wanted to be especially sure to write a review because of the kindness he showed to us at such a difficult time. So, all that being said, I highly recommend you use this UPS Store. And it is nice to know a notary is so close by."