Bethpage Federal Credit Union

"BFCU is a good financial institution to do business with for me. They are very friendly and helpful. Everyone is positive and patient. I've had no problems. I recommend BFCU for everyone."

"They do not answer the phones at all! That what customer service is about! Everybody cannot get to the bank and need assistance. I was on the phone for 2 1/2 hours! Ridiculous! Where is the manager at??"

"The customer service is very good, they were very helpful and answered all of my questions. But the security service is very bad. The security personnel should welcome the customer with a smile, not being on the cellphone"

"Went in today to use the coin kiosk . As I approached the door a security guard approached me and asked what I was in for I stated I would like to use the kiosk very politely. He advised it’s being serviced I stated yes I am aware of this and I waiting patiently and acknowledged the gentleman uses it . Giving him plenty of space and I was away from the doorway . The security guard asked me to have a seat I declined politely and stated I would like to stand as I’m at my desk all day long it felt nice to just stand . All of sudden this enraged lunatic yelled at me got into my face screaming I needed to sit down I’m blocking the doorway when he was walking in and out of the door. This is the 2nd time this man has approached me aggressively, borderline assault when I stated do not talk to me that way and I will not do what you ask of me . I plan on calling corporate. A very nice branch employee approached me apologized and explained to me super politely why customers are asked to be seated . The security guard ran off , and didn’t know I was not going to be bullied that easily .."

"The tellers were very knowledgeable and friendly . I was greeted by name . At the end of the transaction I was wished a good weekend. the banks security officer opened the door for me on arrival and welcomed me to BFCU. On exiting offered up a "good day""