Family First Credit Union

"About 9 years ago I filed for Bankruptcy as a 27 year old who was recently divorced. It was next to impossible to get an interest rate under 15% on a used vehicle! I went to Family First and they gave me a fair and reasonable interest rate and they treated me like they actually wanted me to succeed! Well I did! My credit is restored and I have taken continued to get all of my loans through Family First! They stuck by me when nobody else did and until they tell me I can't I will always get all my vehicle loans through Family First. I particularly would like to acknowledge May Chiccino the Branch Manager at Webster. I have personally dealt with her on numerous occasions and she makes the loan process so smooth and pain free! I have referred several people to Family First and May! And will probably refer many more!"

"May C , The Branch Manager of FF in Webster , has been great!! She has helped me with So Many Banking Issues over the Years and her Professionalism and People Skills are A great Asset to Family First and her Customers!"

"I have been using the Webster branch for shared banking for the past year (since I relocated to Rochester). The tellers have always been super friendly and very helpful. This afternoon we experienced an issue with shared banking and TJ did everything possible until I could accomplish the banking I needed to. Highly recommend not only this branch, but this bank. Thank you!"

"I've been banking with Family First for over 38 years. Their customer service has always been good; however, I've recently worked with May and Ron and both went above and beyond to help me. They're amazing! Highly recommend!"

"I worked with Clarisa at Family First to explore different financial options I was evaluating. She was helpful in answering my questions and navigating the account opening process and expectation setting throughout the process. Her response time and follow up was very much appreciated."