Dawson Taxi 777 Brooklyn Avenue, Baldwin, NY 11510

"I was picked up by a gentleman whom I had the impression, was either a manager, or owner. Extremely helpful with my packages. Took almost all of them for me. Very pleasant conversation, clean and fresh car, and when ride ended was about to carry ALL my groceries (there were quite a few bags) up to my 2nd floor apartment. At the conclusion of the trip, gave me his business card and suggested to call him directly when a ride was needed. Based on all of these facts I can honestly say that he will be getting MY business in the future"

"My husband called Dawson the day before our flight to schedule a 6am pickup. He had a long conversation with them about how we have 4 suitcases and 4 people, including 2 car seats. The taxi arrived 10 minutes late, and was a SMALL minivan. They had to call for another taxi because we could not all fit. We ended up leaving 20 minutes later than our scheduled pick up. My in laws had been loyal Dawson customers. No more for us."

"If I can give this company 0 stars I absolutely would! On three separate occasions I have called this company and the lady on the phone who is absolutely rude by the way says it will be there in 10 minutes. Each time I immediately go outside to wait for the cab......... 30 minutes later I call her back and she says the same thing each time. The cab came and left and I can't send another. Keep in mind I know for a fact that no cab came to my house because I was outside each time. Anyways, I called her out on it and she cursed me out!! Absolutely absurd!!! Do NOT use this company if you actually want a cab to show up! Also the price rates vary every freaking day. Why should I pay $10 to travel in the same town that's only a mile long. Smh. Save yourself some trouble and use an Uber or call 300-1111 they're much more reliable."

"I have been using this service to get to and from Physical Therapy 3 times a week with no issues since the beginning of March until, April 6. I called to be picked up and the taxi never came, I had to call twice until a cab finally showed up. Then again on April 7, 2016, nobody showed up to me up and when I called to inquire about it, I was rudely advised that a taxi was already sent, and they will not send another one and was hung up on. I called back and told them that I've been using their services almost every day, so I was told that a lot of people call everyday! Bottom line, THE DISPATCHERS ARE RUDE, ARGUMENTATIVE AND COULD CARE LESS ABOUT THEIR CUSTOMERS!!!"