Preferred Powersports of Syracuse

"I’ve had my ups and downs with preferred powersports, I’ve purchased snowmobiles and parts through them for years. For awhile it was “agh rats, guess I’ll try another dealership” but it’s been like that now for almost 4 years, each year they carry less and less. I would be shocked if they stocked sparks at this point. I brushed this off also, it wasn’t until one of my good friends brought their ‘23 boost to preferred for a warranty item that needed to be fixed that I finally realized this place has hit rock bottom. The sled has 850 miles on it. With fuel/air issue. We dropped it off on a Tuesday, by Thursday they notified us they were waiting to hear from polaris. By friday they had told us there was a few codes they were able to clear and they started it on the fork lift and ran it, it seemed to work fine. So we agreed to come up and get the snowmobile, at this point I had very little confidence in anything they had(not sure if they were mechanics or IT techs). But we picked it up and sure enough as soon as we got it off the trailer we noticed the problem had not gotten even a little bit better. We decided to take it up to empire power sports(formally Ingles). Within 24 hours they had contacted us with pictures and an explanation into what they had found. A clamp on the throttle body/PTO had fallen off and was more than likely our issue, they ordered the parts that day. Thankfully for us, there is still some old school mom and pop sled shop mentality even after being acquired by empire. Save yourself the time and energy, drive the extra 20 minutes to Empire. It’s worth it."

"Very fast service, went above and beyond to get the deal done. Great customer service from the moment I walked in, I already knew what I wanted and they didn't try to push anything else and gave me real out the door numbers with no hidden fees"

"Great experience, very helpful and knowledgeable staff, friendly. Bought a new Spyder, they walked me through the operation and basics and even delivered the vehicle to my house."

"I recently purchased a Honda Navi from PPS. The salesperson, Bill Barlow, was easy to work with. He accommodated my schedule and made delivery happen just two days after purchase (on a holiday), when the regular delivery guy was off. He drove it himself! There was no movement on price, including destination, set-up, etc., but that's not surprising for an in-demand Honda. Good experience, lots of inventory, will definitely recommend."

"Always a great experience with this dealer... No issues delivered on the product, fast turn around on pick up. 2nd purchase without a hiccup. Thank you as always!"