Milwaukee Electric Tool Corporation

"They had the parts to fix the broken chuck on my drill. Staff was very helpful and price was great."

"Excellent customer service. Glen in the front desk helped me with what I needed."

"Item doesn’t work - submitted for repair /replace in May 2023- warranted item approved - In December of 2023 still have not received replacement or explanation. Disappointing because I have 20+ Milwaukee tools but now I see they can’t be relied on. Something must have changed with this company"

"Associate who helped me was extremely professional and answered all of my questions with ease."

"Very disappointed, and this location has been backed up by a corporate executive Tonia H. CX Agent III, Customer Experience Milwaukee Tool. This is my story; I brought in for warranty service a prologic press tool # 313505062 Model # 2922-22 UPC Code # 045242573158. This milwaukee location didn't honor the warranty period and scrapped my tool. They are being backed up by an executive , called Tonia H. CX Agent III, Customer Experience Milwaukee Tool, who obviously doesn't care much about the issue. Another good example of a tool giant who doesn't care much about Customer Experience."