EG Tax

"They were very good and helpful, thank you very much"

"So I have been with eg tax for 10 years. I have used this location 9 of 10 times. This year I did my taxes with this location as I have many years before. Well I have had a small issue in the past of almost 900. Left out of my state income tax, to my surprise and eg taxes they caught it and fixed my refund and issued me an additional 800. Dollars on too of what EG tax requested. Well this year was the worst service I've ever seen. I called the location and was blamed for the mistake by the office manager. But im not a CPA or I wouldn't need eg tax right. So after a few calls to corporate I was never replied to and feel they were very dismissive. Well they record they're calls and employee informed me that they did the basic class and was asked to prepare and file taxes. She said im not comfortable doing that took another position. So by eg taxes own admission not everyone has the true skill set to be performing they work they are. And now I'm paying fees and intreast among other things. And corporate won't even call me back. I see why she is no longer on the air on wben anymore. When they made the first mistake they only offered me 25. The next year's service by Chris Fabian. They're senior level of management. I thought you said everyone is family. Well I would never treat anyone this way and certainly not anyone in my family. Im hurt that after years of service you couldn't even offer an apology. That doesn't cost you anything. Instead you offered blame. So I recorded my calls and I invite you to play yours and I'll play mine and let the public make the best decision if you are to be trusted with theyre taxes. It wasn't always bad but this is deplorable and you should be embarrassed of your actions and service you charged me 192.00 to perform. On top of saying you wanted almost 500 if I had it deducted from my taxes. Which you don't give the customer his tax stuff till the return clears. Which in previous years it wasn't like that. I know 10 years is alot for once a year services. You started this business based on other tax places doing the same behavior and now in pursuit of profits you've now joined them. Bravo hope the 37 locations were with your reputation."

"We have been going to EG Tax for almost 20 years now. Their service is always good, they are kind and considerate when reviewing your taxes. They will also offer suggestions as to how to determine if you are having enough money withheld for the coming year."

"Been going for several yrs. Maria is wonderful and knows her stuff. Will be going back. I refer anyone who asks me for taxprep."

"I come here every year! The only place that does it right and won't take your money is EG tax!"