Complete CATV Communications

"I crashed an older Mac Mini with an update. Had no ability to revive it after that. Brought it into their place of business as recommended by the manufacturer, and they did a great job! Runs better than ever! Highly Recommend! Thanks, Larry and thank you, Chad, for your superb work!"

"I can't say enough good things about Complete CATV Communications. Super nice, patient, and totally took care of me (and my iPhone :) ). Larry is great. This will now be my go-to place for my Apple service needs."

"The company has been in business for over 27 years and after interacting with the owner, Larry Sweet, I can see why. My laptop was not connecting to my monitor and Apple Care could not resolve it. I told them I didn’t want to go to the Albany Apple Store, which according to their map was closer to me, as I haven’t had good experiences there. So, they gave me Complete CATV Communication’s number. I called and Larry personally answered. He was helpful and managed to get me in that afternoon. His white glove service and attention to detail were amazing, and after troubleshooting, he was able to discover what the problem is. I highly recommend this location for Apple laptop repairs. The customer service, care and thoroughness are second to none and I have told every Apple owner I know about this company. Highly recommend!"

"My experience with Larry and CATV gives a full perspective of how business and customer service should be conducted. Simply put, I had a technical issue with a mainstream product. CATV set to resolve the issue for me, but as happens in life, a few random circumstances impeded our progress. As soon as Larry was made aware of this obstacle, he took it upon himself to personally make sure my needs were met quickly and as fully as anyone could expect or want. It's easy to take a victory lap when everything goes as planned, but if you want a team that will go the extra mile, go see CATV."

"Larry and his team are top notch. Same day service, and goes above and beyond. Had some issues with my apple find my iPhone during a screen replacement. Larry went out of his way to ensure a fast and most important a professional repair. Did a much better job than other local companies, last time when I had my screen replaced, the tech noticed they did not use all the screws or use the correct adhesive which ultimately was the reason for this repair at CATV. Recommend these guys for any phone screen repair! First time customer turned into a lifetime one. Best customer service seen in a business in a while."