Victory Mitsubishi Service

"I went to get my first car, they had terrible customer service, no Respect on telling you the true history of the car, and will ruin your Credit report inquiries because they ran it more than 10 times... The worst place to go... and get your car"

"Customer service sucks, can never get an appointment not even for something as simple as an oil change, waste of money to purchase this warranty for your car. And they will tell you nothing is wrong with your car until it breaks down n than they take a month to fix it, every time I go there someone is yelling at them and dissatisfied with their service or car not getting fixed when it suppose to. If I can give them zero stars I would"

"Edwin was great. He was very informative and answered all our questions. He did an excellent job finding us the best deal! Great experience, highly recommend his services!"

"One star is too many for these people. I brought my fiancé to get their car serviced on 7/27 the car was getting regular service and new spark plugs. They called a couple hours later saying the car has bad breaks and needed a whole bunch of things that made the bill go from $200 to $1000. They also said that we weren’t getting the car back that day and it would be ready tomorrow at 11am. My fiancé agreed because they didn’t have to get into work until 1pm. So we’re waiting for a call on 2/28 and no call comes. We call around 12 about 8 times and no one picked up the phone. When they finally answered they said they would call us back with an update. We don’t get the car until about 2 pm, so my fiancé is already an hour late for work. When my fiancé looks at the car there’s a big scratch on the car because they parked the car on a corner of the intersection and someone hit the car and drove off. This place is just honesty horrible. They buff it out and it honestly looks terrible . They need to fix it. Then, As my fiancé gets on the highway the check engine light appears and the car starts misfiring, we’re on the side of the highway and We try to call back and of course no answer. We didn’t get a call close to 3 and waiting for a tow which didn’t come until 4pm. Now 3 hours late for work. Not only did they do a shoddy job on the spark plugs but there is no organization. The person who takes the car at the service seems like a 17 year old kid. The woman in the front is very unprofessional and speaks like she’s never been to school. They just don’t know what’s going on and this place should just go out of business instead of ruining so many people’s day. The sad part is we didn’t even have the car for a year yet. I wish I read the reviews before trusting these people. DO NOT RECOMMEND!!!! DO NOT GO TO THESE PEOPLE!!! TAKE YOUR MONEY ELSEWHERE!!!"

"Worse place I ever did business with. I came in after buying my car three weeks ago to get a noise it was having and a check engine light that turned on checked and a supervisor name Jason who seemed uninterested in anything I had to say ,told me because I didn’t mentioned the check engine light when I made the appointment he couldn’t cover that issue he can fix it but it will COST me. I left my vehicle in at 8am today and they never mentioned to me keeping my car over night or even offered me rental for me to get to work mind you I work in Long Island tmm this place and customer service is horrible!!!!! One star is too many"