Peace of Mind Woodstock

"we were looking at three properties they manage and post on AirBNB and VRBO. Responses to our inquiries were not timely or clear, often confusing the properties. I wonder if the home owners realize they lost rentals due to her handling"

"Peace Of Mind Woodstock has been taking care of our house when we're away for over 10 years, and they've saved us from disaster more than once when something major has gone wrong. Peace Of Mind is a reliable company, and the owners are very pleasant. Robyn specifically takes care of our house most often, and she is very knowledgeable about houses. We've learned a lot about our own house as a result of working with her! We're always very confident about leaving the care of our home to Peace Of Mind."

"Personally, I found Robin (at Peace of Mind Woodstock) to be pretty uptight, officious, unprofessional, and uncooperative. I hired Robin one winter to check on my house, while I was out of town on a family emergency. She had me fill out forms and contracts ad infinitum before leaving. I had to board my two pets, because she flatly refused to feed them. She notified me about a small leak in a pipe while I was visiting a family member in ICU. She was pretty alarmist and uptight about it. When I asked her to quickly resolve the issue by simply turning a small valve in my boiler room, to turn off the water to the house, she complained. She couldn't follow simple instructions that were written out, to turn off the water to the house, so I had to hire a plumber to come in to do it, because she was unwilling and incompetent. A friend of mine had to come out to let the plumber do it. Robin then sent me a ridiculously high bill after I got home, even though she never got the water turned off, and hardly even attempted to. I find Robin's self-purported online claims of expertise to be pretty inaccurate. She faltered miserably, and really had no idea what to do when something actually did go slightly wrong. To add insult to injury, she had the unmitigated gall to whine and complain when asked to resolve a small pipe leak easily. She made an already unpleasant and stressful trip even moreso . She's too unprofessional and inexperienced to do even this small a level of home care-taking. I'd never trust her in my home again."

"I would be a nervous wreck without them."