Schaefer's Ace Hardware

"Like others have said, it's a "friendly local business". It's not a mom and pop hardware store though, it's still ACE, a national chain. The problem is that it's run like a mom and pop when it's not. The stock of items listed online is often inaccurate, sizes are wrong, parts listed in stock online aren't there etc. I expect this stuff from the standard "big box" stores, items go "missing" etc., but literally the only reason I go to ACE is when I REALLY need a specific item quickly, because they're local and closer to home. If it says you have it online, and it says you have it in your system, then you should have it, period. If you don't have it, then I might as well go to the big box store the following day where I know they'll have the part I'm looking for, or better yet just order it online. I can overlook the frequently inflated prices that ACE has, I can overlook the smaller selection, what I can't overlook is incorrect stock. Hopefully these issues can be rectified in the future by running a full store inventory and comparing it to what they say they have online, because my patience is starting to run short with the number of times I've come and they don't have what they say they do."

"This is a very friendly local business with a team of dedicated employees. I highly recommend two purchase from this business. I went looking for a small wood screw For a piece of ikea furniture. It was an odd size. The manager spent a few minutes looking for the screw a very inexpensive item. He gave me his time attention and service as if I was spending a thousand dollars."

"Very nice, compare to home depot, the employees there, think they own the company and they do not need to serve you. Go to Ace , you will love it, nice, clean and very organized, Love it."

"They had everything I needed and the person at the front was so helpful , definitely I could tell this store is a staple of the community, I would come back to this hardware store if i had needs in this area"

"Service bad grown men standing around, couldn't help lady limping, they did however yell from front counter. For these prices some service would be nice!!! I can go to other stores with no service!!"