Jackson Hewitt Tax Service
14 Franklin Street, Rochester, NY 14604
Hours open
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 7:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 4:00 PM
Sunday:
Closed
Photos
Location & Phone number
About the Business
Jackson Hewitt Tax Service is a finance institution located at 14 Franklin Street in Rochester, New York, United States. Our Tax Pros are dedicated to helping you get your biggest refund, even though our tax advance loans have ended this year. Drop off your tax documents and let our Tax Pros handle the rest, including a quick call to review your final return and convenient e-signing.
A Refund Advance loan is a great option for those who need money before their tax refund arrives. While Refund Advance is no longer available this year, Early Refund Advance was offered at select locations from December 11, 2023, until January 14, 2023, and No Fee Refund Advance was available from January 2, 2024, until February 11, 2024, at most locations.
We offer appointments for in-person tax preparation, drop-off tax preparation, and assistance with IRS letters. To secure a time with a Tax Pro, we recommend booking an appointment online or calling (585) 423-9811. Walk-ins are also welcome at our 14 Franklin Street office.
Our Tax Pros at Jackson Hewitt speak English and are committed to ensuring that every dollar counts. Trust us with your taxes - because when every dollar matters, it matters who does your taxes™.
Reviews
"Hi, I had a very friendly, professional, accurate and timely experience with Ms. Debra Patterson. I have been with her for at least 3 years now and I plan to file taxes every year with her in the same Jackson Hewitt location. Great experience! Thanks Debra and Jackson Hewitt."
"DEB IS AMAZING! She was so knowledgeable and kind. I brought in stacks of paper and Deb helped me make sense of everything and thoroughly explained the process to me. She was telling me about the worry free guarantee and one of the perks is they will replace my IDs in my wallet if I lose it which is crazy! What other business would do that? Thank god and have a blessed day."
"The only thing I didn’t find pleasant is the length of time it took to get service… word to the wise schedule before the end of the tax season. The parking situation left an awful taste but hopefully next year will get around that too & find a longer term parking lot. Ms Debra could definitely use another tax preparer to assist her… but she is well worth waiting for and Ms Racheal is awesome too. Liberty Pole Way Rochester, NY"
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