American Cleaners of Newburgh

"Always had nothing but GREAT SERVICE!!! And the young lady, that’s there has always been very professional and Very helpful. We’ve been using American Cleaners for years now. And will continue, as long as you guys continue GREAT SERVICE!!"

"Such quality work and professionalism I love my delivery man Daniel Thoughtful and takes great pride in his service!!"

"Honestly STRONGLY advise you to go elsewhere. I would give half a star if I could. I dropped off 3 jackets and only one out of the 3 was cleaned without being damaged. Upon picking the jackets up, I WAS NOT INFORMED THAT THEY WERE DAMAGED. I got home removed them from the plastic and this is what I saw. I then went back to the store the day after picking them up and asked why I wasn’t told they were damaged when I picked them up. I was told that I was informed, but really all I was told was to be careful cleaning the older jacket as the more it’s cleaned the more it would be prone to damage. The 2nd jacket that was damaged had only been worn once. They insisted that the jacket was old even though it was not. They took no responsibility for sending me home with damaged items and no responsibility for not informing me when I picked up my items. I requested a refund for both the damaged jackets. This was my first time even going to this dry cleaner. The only reason I trusted them was because they told me they normally clean down jackets without issues. After returning the damaged jackets to the store, I waited an extra 2 days for the manager to “assess” the damage. Neither jacket can be worn due to the damage. They did not offer to fix them and I was told that there would not be a refund for either of them because I knew there was a risk of them being damaged. Horrible service, lack of sympathy and honestly just cruel. The majority of money I spent was on these two jackets that I now cannot even wear. I will absolutely NOT be returning. Horrible experience for the first time trying a business. The same lady that failed to inform me of the damage upon pickup was the person that told me I wouldn’t be refunded. Now I’m just out of the money I paid and the two jackets. The fact they would even send me home with items without telling me they were damaged is beyond me."

"The customer service was awesome! She was very helpful! I came back later in the day to bring my pants back to clean and she added it to my order for the day. Just great overall people."

"Love the pick up and delivery service and the sheets are always cleaned and pressed to perfection. Very happy with their services!! Highly recommended!!"