Sugar Factory - Queens

"I loved that it was pretty quiet and clean! Loved the food specially the pasta but drinks are way too expensive in my opinion. Enjoyed the atmosphere so much! Only negative point for me was, service fee was added 20% fixed on the bill. I prefer to pay service fee depending on the service I get. Which could’ve been a bit better."

"We celebrated my friends birthday here and it was awesome. The burgers are a decent size for the money. There are so many drink options to choose from you can't help but be satisfied. I ordered the baby love mimosa and it was great. I also ordered the turkey burger it was yummy. I would definitely come back here. Our waiter was Marcus and he worked hard for us. We have him the tip he deserved because he earned it."

"Okay, so I'm staying at the hotel here, heard about the hype around this place, decided to pop in for lunch. Service was friendly and excellent. My burger...had the super cheesy smoky bacon burger. Did.not.dissapoint. it was amazing, and you can dip your delicious fries in the cheese for an elevated cheesy fry experience. Ordered an oreo cookie madness shake to go...little disappointed. The shake itself was amazing. The toppings though were a let down. The two cupcakes were dry and hard as a rock and the rest was just more whipped cream. I felt like if the cupcakes were fresh this would all 5 stars."

"Beautiful restaurant. Was very quiet in there but they were understaffed so everything was slow. The bartender wasn't pre-bussing our small table at all so we had numerous empty plates and glasses to navigate and needed to ask for more water with empty glasses. The shrimp stir fry and the salted Carmel shake were both great."

"Came to this location for dinner and it was a good experience. The restaurant is located inside the Hyatt at the Resorts World Casino. There is a parking lot right next to it as well as across from the restaurant allowing for convenience. If coming with a party of 4+ I would recommend making reservations if possible as the wait was over an hour. The reservations desk associates are friendly and helpful. There is also an outer to-go station where you can order just desserts and/or custom shakes. Once inside There is a lovely bar section and many seating options. There is also a party room for larger groups. The bathrooms were clean and stocked, we just had an issue with one of the stalls not being secured and falling. The menu is large and contains many food and drink options. The food selection was great for this kind of restaurant, they offered many options including vegetarian accommodations. Their drink menu is extensive and they offer many varieties. Our server was helpful and nice. Overall it was a good experience and I would visit again."