CitySights NY

"WORST BUS SERVICE IN TOWN. THEYRE A SCAM THEY STEAL YOUR MONEY SELLING TICKETS FOR BUSES THEY AREN’T EVEN SELLING. My friends and I spent over $100 on tickets for Woodbury from NYC and when we got to the station they abandoned us. We ran to catch our bus, waited 30 minutes in line while the bus was late and then they rejected our ticket and kicked us out of line. TURNS OUT CITYSIGHTS DOESNT EVEN HAVE ANY BUSES LEAVING FROM NY. We had to change our vendor paying extra and waited over two hours. Mind you, we are students and my sister was visiting for her birthday. Most frustrating, harrowing, abusive experience of our life. Go to hell"

"The company doesn't exist. I bought 2 tickets for Woodbury Commons and the buses doesn't exists. I called them they said that the bus will come for an exact spot but after 2 hours nothing. I went to Woodbury Commons with Usa Coaches and came back to Manhattan with an Uber."

"Absolute disaster. After buying online your bus ticket, you will get information about departure from Port Autorithy Terminal, where you get information that the company doesn’t exist anymore. But you can go outside to the streets and look for somebody ,,in red vests” to maybe find out something about the nonexisting bus - there are many of them in red vests, but no one knows about Citysights ny. We have written to citysights ny support (e-mail) to get our money back and no one replied. It’s more then a week now and no response. So I highly recommend not to buy anything."

"Best money we spent in NYC. Love the hop on hop off tours. Second time we've visited here and second time we've purchased the CitySights tour package. Each tour guide was knowledgeable and fun! We would not have viewed and learned about the sights and history of this great city without this tour. The package price with attractions included are a huge value and allowed us to see so much more than if we had purchased individual entry tickets. So much to see and do and the guides were helpful ambassadors all the way. Fantastic!"

"We were specifically told by the customer service person online, that the boat tour which was in the package, would include going under the Brooklyn and Manhattan bridges. Unfortunately it was not the case. No explanation whatsoever. The weather was excellent so definitely it was not the cause. Regarding bus tours: make sure you do the night tour. It's spectacular."