Lucky Paws Pet Grooming

"Easy to get appointments but disappointed by last two visits here. Was told my dog was not behaving during nail trim and trying to bite the groomer. Have recently gone to different groomer and they said my dog is very tame and easy to groom. We had great experiences in the past here but the newer groomers either do not have enough experience or patience."

"Update: 12/2023 I can’t believe this place is still operating with such high reviews. These glowing reviews are ALL from when Yolanda was the owner. This place is a disaster. Never got back to me and dogs keep getting hurt there. Do not use! UPDATE 10/9/21: Never received a call from the new owner as promised. We had “rebooked” from the last incident and that new appointment was today. We got a call today CANCELLING because, and I quote, “the groomer is so sick she’s throwing up and at the urgent care” How much more unprofessional can you get? We’re done with this place. Take your pets elsewhere. I absolutely hate the fact that this place is still operating under the name Paw Central. You are NOT the paw central that all of us knew and loved. FYI… this is not Yolanda’s place anymore for those of you that knew and loved her. The new “owner” is completely absent, staff are unhelpful, rude and don’t know a thing about what they are doing. We booked an appointment over a month ago. I found it odd when I didn’t get a text or call the day before so I called them. We weren’t in the system and there was no appointment. The woman on the phone was unapologetic and said they were actually “cancelling” actual appointments that day so they couldn’t fit me in at all. I’ve been given the run around after calling multiple times demanding to speak to who is in charge. Nobody there would take my phone call or give me answers. Owner is not on site. They told me I’d get a call- still waiting two weeks later. Management should be ashamed of themselves. Please, for the love of all things pets, do not send your pets here. PS … found out from our new groomer that “lucky paws” has been trying to buy out groomers all over Long Island. Luckily, she didn’t sell. Watch out for this horrible company."

"Ollie who is a Shih Tzu has been groomed every other Tuesday since 12 weeks old . Yolanda the prior owner of lucky paws was an outstanding person ,and groomer . Since selling to lucky paws it has been a complete disaster . The owner purchases many grooming salons during and after covid that were not able to make it . I continued to go and keep trying different groomers. With all sorts of problems like groomers not showing up in the morning , appointments being canceled appointments and poor quality products on Ollie , being rescheduled , and I still went like an idiot, giving them the chance until Recently, when I picked up my Ollie and had to rush him to the emergency room. He was bleeding profusely from his toe to later to find out that his toenail was cracked at the quick, and he needed to be put on anesthesia and remove the nail. My pet and i were traumatized. Needless to say four weeks later, that the owner or the manager, (Mercy )has not gotten back to me and I have not received full payment for my medical bills, I strongly suggest not going to this business."

"Awful experience. My regular groomer was closed because of personal reasons so I made an appointment here for my maltipoo. Awful. Took over 3 hours and my 10yr old dog has never looked so bad after a hair cut. His face was uneven. Still had tear marks that didn’t look fully cleaned. He was scalped and has never been scalped before. His ears were still wet and not fully dry. Beware before you bring a dog here that has anything other than short fur."

"This is by far the BEST groomer we have EVER had! Our Bella never looked better!!!! Dropped her off looking a bit disheveled and she came out looking absolutely PERFECT and smelling like a dream! Would NOT hesitate to recommend this business to anyone. To say that I am EXTREMELY SATISFIED would be an understatement! Thanks Paw Central for the AMAZING job you did on our baby!"