Ozone Inn & Suites

"Stayed here out of necessity The only positive thing I can say about this location is the woman at the front desk 90% of the staff does not speak English you will find nobody to help you in with your baggage you're on your own microwave coffee machine refrigerator view out of the window was a parking lot area is Shady I don't consider this New York I consider it a shady part of Queens disappointing that I could not find anybody to help me check in or check out I had a lot of baggage nowhere to eat in this hotel in the area there are different places to go if you're looking for Convenient Food directly across the street there's a gas station that has convenience food and a Burger King that came in handy for me I do not recommend this location"

"It’s a nice hotel to stay in. The peeps from the front desk were very helpful. Cleaning ladies were super sweet. We stayed there for 2 weeks and had to leave a day early due to family emergency. I must thanks all the workers in that hotel. I accidentally left my hat(that was given by my dead uncle) in our room. They were very nice about it when my boyfriend called. They even kept it in a safe spot and was ready to be pick up 4 days later when my friend arrived. The downside is that they don’t provide free breakfast. You can get it by the deli around the corner. The laundromat and dollar tree are also around the corner if you need anything. Also I must mention that Hispanic restaurant around that corner as well. The food was so delicious. Definitely would recommend this place if you are looking for a cheap stay in NYC."

"We stayed in this hotel for about 10 days. The hotel was just ok. They don’t have carpets. Also it’s too loud and noisy in the middle of the night. Every night we would wake up at 3 am and hear people and children runny and giggling in the hallway, outside our room. It happened every day and we kept on wondering who would be so active at 3 am in the morning. I thought to myself that may be there are ghosts in this hotel that wake up at night. Upon checking with the receptionist, we were told that there is a big group of people staying in the hotel and that they come in everyday at late night hours. Another issue was parking, the hotel website says that they have parking but don’t be fooled by that. They have only parking for 6 or 7 cars. If those spots are taken then you have to find parking on the streets. The hotel staff was nice. If I have an option, I will not stay in this hotel again."

"By far this place is the worst hotel I have ever stay in. Horrible customer service, room was filthy and had a strong smoke smell. The entire hotel was supposed to be “smoke-free”. Bathroom sink faucet was broken, bathtub faucet was broken as well. We had a room with a King size bed and a sofa bed. When we opened the sofa bed the mattress was yellow and had at least three huge brown stains. Totally unacceptable. We also found some mold in the bathtub. The keys to our room stopped working the second day so since they couldn’t fix it we had to go all the way to the front desk to have our room unlocked everytime we would want to get in. Horrible experience, I would never recommend this place to anyone."

"The staff and the management make this place great. Stayed here a night under negative circumstances (flight cancelations due to heavy snow). These guys were able to get my family and I a couple of rooms at a decent price, when everything else was booked. The rooms were nice and clean and overall the hotel provided a solid safe stay. I normally would not stay here (Marriott Elite), but am thankful these guys were there to help us in a difficult situation! Keep it up!"