The UPS Store 2059 Merrick Road, Merrick, NY 11566

"I have use this UPS location for several years, staff used to be helpful, friendly courteous, however in the recent 2 months i have interacted with 2 staff that were rude and unhelpful. I was on line waiting to be called to the counter and the worker just walks away without saying anything. Hopefully their management makes some changes on supervising their employees better and re educating them on appropriate customer service"

"Guys- I have gone in twice to this location and both times I interacted with Angel. The kid is superb, professional and goes out of his way to help. Most of the UPS locations have a hard shut down at 6:30 or 7PM. Angel was nice enough to help me with 7 different packages even though I was there until like 7:20z. He is amazing and truly an ASSET TO THIS STORE. Anyone is tired of UPS stores, definitely give this store a try and talk to Angel. Amazing CUSTOMER SERVICE!"

"Never even opened my package from my Macys return. Went to the UPS store and showed my return slip of my unopened package on my phone and was told it would be $2 to print it. How cheap is that of them. I’ve been there many times in the past and paid premium postage for their services for the convenience but now they just lost a customer."

"This is the best UPS location!!! They are kind, quick and extremely helpful. I highly recommend this store over all others. All of the other UPS stores should learn customer service from Mamba and Angel!!! They are amazing."

"This location likes to overcharge for plastic bags. $5.42 for a tiny shipping bag. The best part is the label had instructions that the package would be packed free of charge. Just drop off the item with the label and everything would be taken care of. This is the third time that they ignored that"